Poker Room Manager

Melbourne Greyhound Park LLC•Melbourne, FL

2d•$72,500 - $80,000

About The Position

Club 52 is a premier gaming destination committed to delivering exceptional guest experiences, top-tier service, and a dynamic gaming environment. We are seeking an experienced and driven Poker Room Manager to lead our poker operations and ensure a high-quality, fair, and engaging atmosphere for all players and staff. The Poker Room Manager is responsible for overseeing the daily operations of the poker room, managing staff, ensuring compliance with gaming regulations, and optimizing revenue while maintaining an outstanding guest experience.

Requirements

3+ years of experience in poker room or casino management
Strong knowledge of poker games, rules, and industry standards
Excellent leadership, communication, and conflict resolution skills
Ability to work flexible hours, including nights, weekends, and holidays
Experience with poker room management systems/software preferred
High level of integrity and professionalism

Nice To Haves

Tournament organization and event planning experience
Data-driven decision-making and reporting skills
Customer Relations management

Responsibilities

Oversee all poker room operations, including cash games, tournaments, and promotions
Assist in interviewing, hiring, train, schedule, and supervise dealers, and supervisors.
Assist to ensure compliance with all gaming laws, regulations, and internal policies
Monitor game integrity and resolve disputes in a professional and timely manner
Maintain high standards of customer service and player satisfaction
Collaborate with marketing and management teams on strategic initiatives