Point of Sales

Super 1 Foods•Rathdrum, ID

22h

About The Position

Founded in 1985, Super 1 Foods is a family owned and operated business with deep ties to the communities we serve. We offer our full-time employees a generous benefits package that includes paid vacation, a low deductible health plan, 401 (k) employer match of 100% on the first 5% of employee contributions and company paid life and short-term disability plans. We believe in promoting from within and with 16 stores in Idaho and Montana, we provide many opportunities for advancement and career growth. Apply today and find out why Super 1 Foods should be your employer of choice. Analyze data and key metrics to ensure optimal product offerings in addition to timely product rotations. Evaluate marketing and sales events to maximize margins and top line sales. Coordinate with Dept Buyers to maintain department and category optimized financial metrics and track target achievement Drive product outcomes that help achieve business outcomes Create, dig into and use data and insights to identify opportunities to improve speed, quality, efficiency, effectiveness and merchant experience across POS issue types and providers. Develop strong relationships and grow communication pathways with cross-functional company leaders to continue evangelizing and building confidence in POS Support operations Work with the Partner Operations and Product teams to problem solve, scope improvements and build solutions that address quality issues upstream Identify weaknesses, gaps and bottlenecks in our operational processes so we can deliver high quality support to all portions of our business Create and manage a team based environment with staff and continually evolve developing a positive atmosphere within the department; Develop systems and procedures to utilize all aspects of POS system. Explore and maximize the capabilities of this software. Handle all communications with POS system support personnel, to include troubleshooting equipment and software issues, determining when technical support contact is needed, and opening up and following up on technical support tickets. Keep management and affected store personnel abreast of system issues. Collaborate with a cross-functional team to build the Modern POS platform.

Responsibilities

Analyze data and key metrics to ensure optimal product offerings in addition to timely product rotations.
Evaluate marketing and sales events to maximize margins and top line sales.
Coordinate with Dept Buyers to maintain department and category optimized financial metrics and track target achievement
Drive product outcomes that help achieve business outcomes
Create, dig into and use data and insights to identify opportunities to improve speed, quality, efficiency, effectiveness and merchant experience across POS issue types and providers.
Develop strong relationships and grow communication pathways with cross-functional company leaders to continue evangelizing and building confidence in POS Support operations
Work with the Partner Operations and Product teams to problem solve, scope improvements and build solutions that address quality issues upstream
Identify weaknesses, gaps and bottlenecks in our operational processes so we can deliver high quality support to all portions of our business
Create and manage a team based environment with staff and continually evolve developing a positive atmosphere within the department
Develop systems and procedures to utilize all aspects of POS system.
Explore and maximize the capabilities of this software.
Handle all communications with POS system support personnel, to include troubleshooting equipment and software issues, determining when technical support contact is needed, and opening up and following up on technical support tickets.
Keep management and affected store personnel abreast of system issues.
Collaborate with a cross-functional team to build the Modern POS platform.