PMO Operations Coordinator

DB STERLIN CONSULTANTS INC • IL

72d • $29 - $31

About The Position

The PMO Operations Coordinator will be responsible for scheduling and monitoring of water/sewer repairs and facilities maintenance rounds for Chicago Department of Water Management (DWM). This position will coordinate and track applicable permits for water and sewer repairs; provide support within the DWM management team, including documentation, communications, reporting, and coordination. Due to the nature of the role, this individual should have strong communication skills, be comfortable with Salesforce and InforEAM or other Asset management tools.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field a plus
• Typically 5-7 years of experience with logistics or communications
• Possesses advanced oral and written communication skills
• Experience with Salesforce, InforEAM, or other Asset Management tools a plus
• Proficient in Microsoft Office Suite or similar software required

Responsibilities

• Monitor SalesForce and EAM for emergency/new jobs to schedule for repairs
• Schedule jobs/work orders for the upcoming week or reschedule current work due to unforeseen circumstances
• Request and monitor CDOT permits and 811dig tickets to send to the Central Dispatch Center (Leak Desk)
• Print out daily work order/location sheets and related paperwork required for day and night crews. Distribute to the repair crews
• Update repair/maintenance work orders with required information and close work orders when complete
• Create and/or maintain work orders for traffic control, Restoration, and Equity Lead Service Lines as required
• Create, schedule, and close work orders
• Monitor/audit certain fields when work order paperwork is returned (comments, flushing flier, service line, etc.)
• Monitor EAM for incomplete work orders requesting tree/stump removals or jobs on hold due to conflicts

Benefits

• Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees