PMIC Software Engineer - Customer Engineering

Qualcomm•Santa Clara, CA

About The Position

Qualcomm is a leader in mobile wireless communications & computing chipsets. We are working with leading OEMs and partners to define user-experience with next generation mobile devices Smartphones, Tablets, Netbooks and other entertainment & computing devices. This position is for Qualcomm Customer Engineering Group, which closely collaborates with customers to take their products from concept to commercialization.The successful candidate will get a chance to work on cutting edge Mobile and Wearables/XR/IoT products technologies from leading OEMs and see the projects through to commercialization. The team manages all aspects of an Embedded software product launch including architecture, SW & HW designs, feature prototyping, documentation, feature Integration, SW customization, performance optimization & improvement and other debugging efforts which are vital for successful product launch. The candidate must: quickly ramp-up onto an existing project understand Qualcomm platform Hardware and Software and driver architecture read/write technical specifications/requirements demonstrate strong analytical and problem-solving abilities and work closely with external customers to launch their new products on time. The position requires a strong Senior Software Customer Engineer with: Good knowledge and hands-on experience in Design/Development/Debugging aspects of Embedded Linux, Android, Kernel Drivers Candidate will engage in hands-on work, triaging customer issues in the area of Power Management IC (kernel, bootloaders, DSP, peripheral drivers, stabilities) and also provide technical leadership to the team for the same. Handling Customer Q&A, analyzing/troubleshooting their problems, collaborating with other engineering or business teams within Qualcomm, providing trainings and on-site support, conducting root cause analysis and proposing/implementing preventive measures for process improvement etc. are part of the role.

Requirements

5+ years Software Applications Engineering, Software Development experience, or related work experience.
5+ years professional Experience working with Clock/Bus/Battery/HWIO/UI/USB drivers, Boot loaders, Android Linux Kernel etc.
4+ years technical leadership experience
4+ years of experience with C/C++ Programming Language.
3+ years of experience with debugging techniques and hands-on experience in triaging stability issues.
Ability to use a debugger (T32) to perform operations such as setting breakpoints, single stepping, examining variable values, examining memory, examining registers.
Sound knowledge of Linux kernel architecture, multi-threaded systems, data structures, computer architecture, microprocessor internals.
strong communication, written & interpersonal skills
high motivation
the ability to learn quickly
Must be a self-starter
Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Nice To Haves

5+ years Software Applications Engineering, Software Development experience, or related work experience.
2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above)
3+ years of experience in a customer-facing role.
Experience as a lead or a Lead Engineer, in addition to recent hands-on work
Strong Technical and project leadership skills
Strong Communication and Team working skills.
Prior experience with Qualcomm SM software platforms is a big plus.
Experience working with Python scripts
Experiences in software design and implementation.
Experience using software management systems (e.g. GIT, P4, GERRIT).
Active and skillful documentation writing
Mature interpersonal skills with an ability to collaboratively work with many varied teams and resolve problems spanning many disciplines
Proven ability to work in a dynamic, multi-tasked environment

Responsibilities

Design/Development/Debugging aspects of Embedded Linux, Android, Kernel Drivers
Triaging customer issues in the area of Power Management IC (kernel, bootloaders, DSP, peripheral drivers, stabilities)
Handling Customer Q&A, analyzing/troubleshooting their problems
Collaborating with other engineering or business teams within Qualcomm
Providing trainings and on-site support
Conducting root cause analysis and proposing/implementing preventive measures for process improvement