PMG Surgery Scheduler - Rio Rancho OB/GYN
About The Position
Presbyterian is seeking a PMG Surgery Scheduler - Rio Rancho OB/GYN Surgery scheduling and coordination are critical components of patient care. It is a complex process of coordinating patients' personal schedules and needs, surgeons' schedules, access to hospital facilities and insurance authorizations. Must have strong communication skills to coordinate with clinic, surgeon, OR, ASC and outside personnel to ensure case accuracy from creation to completion. This is a Full Time position - Exempt: No Job is based at Presbyterian Rust Medical Ctr Work hours: Days Ideal Candidate: A minimum of 18 months experience in a clinical setting.
Requirements
- High School Diploma/GED Required
- A minimum of 18 months experience in a clinical setting.
- Previous one on one experience with surgeon/s required
- Requires strong organizational skills
- Must be able to function under pressure while maintaining professionalism
- Familiarity to CPT and ICD-10 coding.
Responsibilities
- Develop and maintain positive relationships with providers, patients, and internal/external stakeholders.
- Manage complex provider schedules including OR schedules, ASC schedules and clinic schedules.
- Accuracy in scheduling is paramount in performance
- Ability to schedule complex surgical procedures (et. al. total joint replacement, complex cardio-thoracic procedures, robotic cases, minimally invasive, gynecologic oncology and breast oncology, etc.)
- Ensure prior authorizations/certifications/referrals are in place PRIOR to procedure
- Responsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.
- Based on surgeon instruction, determine personnel/equipment required and coordinate with OR / ASC staff.
- Must be highly skilled in verbal communication, problem solving, prioritization and organization.
- The Surgery Scheduler schedules all surgical procedures and assures that all the appropriate clinical and insurance coding information is collected for the surgery.
- Coordinate post-operative follow-up needs within the office. Maintain the daily, weekly, and monthly surgery schedules.
- Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies, cancellations, etc)
- Able to communicate with patients through various methods (in person, over the phone, MyChart, with the use of an interpreter, etc)
- Assist clinical leadership with provider issues
- Serve as liaison between site staff and department for functions related to role such as provider staffing
- Assist in the creation of provider schedules in a computerized staffing system.
- Assists leadership with operational and standardization efforts as needed
- Assists in the creation and management of provider Epic templates.
Benefits
- Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.
- The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
