PM Lifeguard- Certification Provided (PM)

Grand Traverse Resort and Spa•Acme, MI

18h•Onsite

About The Position

Resort Pool Lifeguards provide a welcoming environment for Grand Traverse Resort and Spa guests, members, and residents within all pool areas. This position ensures guest and member safety by enforcing pool rules, promptly addressing potential hazards, and maintaining a clean and organized environment. Lifeguards constantly surveil the pool area and respond proactively to hazardous and emergency situations.

Requirements

Ability to continuously monitor guests, water conditions, and the surrounding environment to identify potential hazards and respond quickly
Ability to multitask effectively in a fast-paced environment, managing multiple responsibilities and tasks while maintaining accuracy, organization, and attention to detail
Receive and provide feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behaviors
Team oriented with strong interpersonal skills, able to motivate others through work habits and set a good example
Effective time management skills when completing assigned tasks
Excellent customer service and communication skills, both written and verbal; communicating information and ideas in speaking so that others will understand
Motivated; positive attitude and ability to perform effectively under high pressure/volume
15 years of age or older
Valid certification in American Red Cross Lifeguard Training, American Red Cross Community or Professional C.P.R., and American Red Cross Standard First Aid, or ability to obtain within three months of employment
Ability to pass a background investigation and drug screen as a condition of employment

Responsibilities

Respond and aid distressed persons using rescue techniques and equipment, contacting emergency medical personnel in case of serious injury
Monitor pools and surrounding recreation areas to detect hazards, disturbances, safety infractions, and enforce pool rules
Maintain cleanliness of the pool and surrounding areas
Maintain an open line of communication with the supervisor and all management
Relay guest concerns to management or appropriate administrator
Be knowledgeable about the Resort, Club, and Spa facilities to encourage member recognition and loyalty
Maintain excellent service oriented relationships when working with internal and external customers
Ensure personal accountability for all work duties, assignments, and performance expectations
Provide and receive feedback in a positive manner; earn respect by consistently displaying a positive attitude and working cooperatively with others
Ensure work is completed in a safe manner, conscious of standard operating procedures, and use of personal protective equipment
Adhere to uniform and personal appearance standards set forth by the Employee Handbook
Exemplify and model the GTRS Core Values
Adhere to and ensure employee accountability for GTRS policies, procedures, and standards; comply with all workplace health and safety operating and reporting procedures including OSHA and MIOSHA
Other duties as assigned; this job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.