PM GREETER - FULL-TIME

Miraval Arizona Resort & Spa - Tucson, AZ

Full-time - Entry Level

Remote - Tucson, AZ

501-1,000 employees

About the position

At Miraval, we embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives. Our culture is rooted in the notion of balance. A balanced center grounds us. Its harmony inspires us. Balance is more than not falling, or obtaining equal parts of something. It is a process that is organic, evolving, and perpetually moving toward equilibrium. Your passion, your life, your work - in balance. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Responsibilities

• Welcome guests and create a positive first impression.
• Provide table accommodations and offer menu recommendations.
• Ensure guest satisfaction as the final point of contact.
• Utilize previous restaurant host or hostess experience to enhance guest interactions.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to multi-task using phone, computer, and iPad simultaneously.
• Previous customer service experience required.
• Mobility required for 90% or more of each shift.
• Strong problem-solving and organizational skills.
• Familiarity with POS systems and plant-based cooking preferred.

Nice-to-haves

• Experience in a restaurant environment as a host or hostess.

Benefits

• iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
• Participation in iFlex work schedule options, including 4-day workweeks and flexible start times
• Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
• Health, dental, and vision benefits after only 30 days of employment
• Complimentary daily colleague meals
• Competitive wages
• Generous Paid Time Off program
• Retirement Savings Plan with company match
• Employee stock purchase plan
• Discounted and FREE Hyatt Hotel nights
• Access to resort facilities (fitness center, spa, and programming)