PM Executive Lounge Attendant

Pyramid Global Hospitality • Houston, TX

7d • Onsite

About The Position

We are looking for an exceptional guest-centric individual to join our PM Guest Services Team as a Part-Time Concierge Lounge Attendant. The ideal candidate uses an engaging personality to create a welcoming environment in the Marriott VIP M-Club Concierge Lounge to deliver premium service by serving food and beverages, maintaining lounge cleanliness, and anticipating guest needs to ensure a memorable experience. In addition, the candidate who fills this role will also work PM shifts in the Retail Gift Shop as needed. Must be available to work various afternoon/evenings, 2:00 PM - 10:00 PM, weekdays and weekends, including holidays. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Requirements

• High school diploma or equivalent
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Advanced knowledge of the local area
• Computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift
• Must be available to work evenings, 2:00 PM - 10:00 PM, weekdays and weekends, including holidays.

Responsibilities

• Welcome and acknowledge VIP guests, assist with guest needs, address concerns, offer recommendations, and ensure comfort.
• Provide exceptional customer service by being engaging and creating a memorable experience for loyal guest.
• Remain well-informed about local dining, shopping, and attractions to provide accurate and helpful information to guests.
• Prepare and serve beverages (hot, cold, alcoholic), set up buffets/bars, manage food inventory, and communicate needs to the kitchen.
• Keep the lounge, tables, and general area clean; stock fruit, snacks, drinks, and supplies.
• Follow Marriott standards, maintain professional appearance.
• Communicate all pertinent information to manager on duty
• Interact with hotel/resort staff in a professional manner, assisting other departments as needed.
• This list is not all inclusive, additional job functions will be shared during interviews.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees