PM Edge Server Assistant, Full Time

Four Seasons Hotels and ResortsDenver, CO
21h

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments. BASIC PURPOSE: Assist the Restaurant service team in providing excellent guest service. Supports the Servers by bussing and setting guest tables and deliver food to guests. This role has direct contact with guests and as such good communication skills are a necessity. This position does require an applicant with a flexible schedule, able to work morning, afternoon and evening shifts, weekends, and holidays.

Requirements

  • Customer Service experience required
  • Good command of the English language
  • Successful candidate must possess legal work authorization in the United States

Nice To Haves

  • Minimum one year food service or related work

Responsibilities

  • Clear, clean and set-up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests, provide water, bread and butter service according to Four Seasons Standards to ensure superior service.
  • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
  • Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.
  • Breakdown, clean and set-up buffets and food stations.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Work harmoniously and professionally with co-workers and supervisors.

Benefits

  • Hourly wage - $16.27 plus tips
  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Medical, dental, and vision insurance
  • Paid Time Off and Holiday pay
  • Discounted RTD Flex Pass for employees
  • 401k participation with a company matching program
  • Complimentary stays at Four Seasons worldwide (subject to availability)
  • Free employee meals prepared by the culinary team
  • Complimentary dry cleaning of employee uniforms
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