PM Bilingual Office Manager

Spanish Schoolhouse LLC•Providence Village, TX

About The Position

Spanish Schoolhouse, the largest Spanish Immersion preschool in the country, has an incredible opportunity for a part-time Bilingual Office Manager. Come join our mission to create a bigger & brighter future for children! The Office Manager serves as the welcoming face and brand ambassador of the school. This role is key in supporting student enrollment and retention goals by delivering outstanding customer service, fostering strong parent relationships, and providing proactive administrative support to the school leadership.

Requirements

Emotional Intelligence: Self-awareness, empathy, social skills
Customer Service: Friendly and professional service to families, staff, and guests
Organizational Skills: Efficient management of tasks, documents, and record-keeping systems
Communication Skills: Clear, caring and persuasive verbal & written communication
Technical Proficiency: Comfortable using Microsoft Office, email, and school databases
Child Development Awareness: General understanding of early childhood development and education (preferred)
Problem Solving: Able to handle daily challenges with sound judgment
Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment
Attention to Detail: Accurate and thorough in all administrative duties
Teamwork & Collaboration: Works well with others to create a positive school culture
Confidentiality: Maintains discretion with sensitive information
Flexibility: Adapts easily to changing priorities and needs
High school diploma or GED required, College coursework or degree a plus
Minimum of 2 years of experience in administration, customer service, or sales
Must be bilingual (English/Spanish)
Proficiency in Microsoft Office

Nice To Haves

Child Development Awareness: General understanding of early childhood development and education (preferred)
High school diploma or GED required, College coursework or degree a plus

Responsibilities

Foster positive parent relationships with families and the local community
Start each day with cheerful welcome music, check-in students and follow up on any unexpected absences.
Learn and regularly use students’ and parents’ names to build strong connections.
Promote a safe learning environment (e.g. regular drills, safety equipment checks, and grounds check).
Educate & consult with future families on our program and services
Provide custom school tours by listening to understanding each family’s needs
Promptly follow up with prospective families after tours to assist with enrollment decisions and registration.
Manage leads, schedule tours, and maintain records using SSH tools and lead management systems
Participate in school and community events as needed
Manage school communications, including weekly reminders, emails, and social media updates.
greet all students, families, and visitors with enthusiasm.
Answer the school phone and respond to emails promptly and professionally.
Ensure timely communication regarding school closures and holidays.
Provide support for parent inquiries related to registration, payments, or general information.
Organize and coordinate parent volunteers as needed.
Maintain student and staff records in accordance with required standards
Monitor outstanding accounts and provide follow-up as needed
Keep class rosters and allergy information current for staff reference
Assist in planning and executing special events
Provide backup to Director & Assistant Director as needed
Attend training meetings and complete ad hoc tasks as needed