Plumbing Technician

PlumbwellOgden, UT
406d$41,600 - $72,800

About The Position

We are seeking an experienced and customer-focused Residential Plumbing Service Technician to join our growing team at PlumbWell. This role involves diagnosing, repairing, and installing a variety of plumbing components for residential and light commercial properties, ensuring a great customer experience through education and effective solutions.

Requirements

  • 4 years of experience or journeyman plumbing license
  • Strong knowledge of residential plumbing systems including diagnosing, repairs, and installation techniques aligned with industry standards
  • Ability to read and design work orders, blueprints, and diagrams
  • Excellent customer service and interpersonal communication skills
  • Valid plumbing license
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
  • Humility, willingness to admit when you are unsure of best installation practice or unsure of diagnosis.

Responsibilities

  • Install, maintain, and repair plumbing systems, fixtures, and appliances in residential properties.
  • Diagnose plumbing issues and offer effective solutions for repairs and replacements.
  • Perform routine maintenance tasks, including water heater flushes, pipe inspection, water pressure testing, and water quality testing.
  • Communicate effectively with customers educating them about their plumbing system.
  • Communicate effectively with team members including apprentices, managers, and office staff, as well as vendors and contractors.
  • Maintain a clean and organized service vehicle with all necessary tools and equipment.
  • Follow all company operating procedures including customer communication service system, purchases and POs, and CRM/company software.
  • Ensure compliance with all local plumbing codes and safety regulations.
  • Stay up-to-date on industry best practices and new plumbing technologies.

Benefits

  • Company truck
  • Fuel card
  • Paid time off
  • Professional development assistance
  • Tools provided
  • Tuition reimbursement
  • Commission pay
  • Hourly pay
  • Overtime pay
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