Plumbing Technician

HELP•Cincinnati, OH

3d•$80,000 - $140,000

About The Position

We’re looking for a Plumbing Technician who takes pride in their work and wants to be part of a team that truly values your skills. At HELP, we reward hard work, support your growth, and make sure your efforts are recognized. If you like variety in your day, tackling challenges head-on, and getting the job done right, this is the place for you. Come join a team where your hands-on plumbing skills and expertise make a real impact! For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

Requirements

Hands-on experience with residential or commercial plumbing
Strong communication and people skills
Motivated to meet goals and grow with the company
Organized, reliable, and able to work independently
Valid plumbing license (if required in your state)
Driver’s license with a clean driving record
Ability to work in various conditions, including tight spaces and at heights; must possess physical stamina and dexterity.

Responsibilities

Diagnose and repair: Evaluate plumbing issues for residential customers
Handle routine maintenance: Small repairs, and/or emergency plumbing services
Ensure safety compliance: Perform all plumbing work in accordance with safety regulations and building codes
Assess service needs: Identify additional plumbing problems and recommend appropriate solutions to customers
Present solutions clearly: Explain products, services, benefits, and pricing to customers
Drive sales goals: Meet or exceed targets by upselling services and generating additional business
Deliver exceptional service: Provide outstanding customer service on every call
Document service activity: Maintain accurate service reports and records of customer interactions