Plumbing Service Technician- Sign-On bonus up to $3,500!

Hiller Plumbing Heating & Cooling And Electrical • Campbell, CA

309d • $22 - $35

About The Position

Hiller's Plumbing Service Technician position is designed to provide exceptional plumbing service and support, ensuring a positive customer experience and adherence to the company's core values. The role involves a variety of plumbing tasks, including installation, maintenance, and repair of plumbing systems, while fostering a care culture within the team. The technician will work on residential plumbing issues, ensuring compliance with state laws and local building codes, and will have opportunities for career advancement within a supportive family-owned company.

Requirements

• A High School diploma or general education degree (GED) required.
• A minimum of four years' experience preferred but not required in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
• A valid driver's license and approved to drive by the Company's insurance carrier.
• Excellent customer service skills with desire to exceed customer expectations.
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Proficient in using a computer, tablet, and smart phone.
• Team player working in a team environment.

Nice To Haves

• Minimum 3-5 years of verifiable Plumbing experience.

Responsibilities

• Create a care culture.
• Create a positive customer experience by completing calls correctly the first time with quality and care.
• Adjust, repair, replace sewage and sump pumps.
• Communicate the benefits of Club Memberships.
• Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
• Confirm pipe system is air/watertight by performing pressure tests.
• Consistently provide accurate True Transparency pricing.
• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.
• Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
• Facilitate orders for all parts required for appointments and ensure preparedness for the day of service.
• Follow State laws and regulations and adhere to local building codes.
• Mentor and develop team members and apprentices.
• Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
• Perform all plumbing service and replacements to applicable codes.
• Repair of drain, sewer, and water lines.
• Safely operate all types of drain cleaning and inspection equipment.
• Perform other duties as assigned.

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts - Family care
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED