Plumbing Service Manager- UP TO A $5K SIGNING BONUS!!

Binsky Home Service•Franklin Township, NJ

13d

About The Position

Binsky Home Service, a residential service provider located in New Jersey is seeking a Residential Plumbing Service Manager. Backed by over 80 years of experience, Binsky Home Service has become a trusted name in-home services among our neighbors in central New Jersey. Our staff includes skilled Plumbers, HVAC Technicians, HVAC Installers and Electricians who truly care about satisfying our customers. We need talented individuals, like you, who care about the company and our customers, and can help us continue to grow and succeed! The Plumbing Service Manager is a key role within our department. The Plumbing Service Manager works closely with our Plumbing department to ensure all jobs are performed with quality workmanship and uphold excellent customer satisfaction. All job duties performed by the Plumbing Service Manager must be performed with the department’s goals and objectives in mind. The Plumbing Service Manager will report to the General Manager.

Requirements

Proven experience in Residential Plumbing Service Management or a similar supervisory role within the Proven experience in Residential Plumbing Service Management or a similar supervisory role within the Residential Plumbing industry. Experienced service technicians seeking to move into the role of Service Manager will also be considered.
Excellent verbal and written communication skills
Excellent problem-solving skills and attention to detail
Technical aptitude with knowledge of local codes
Strong leadership abilities with the ability to effectively manage and train a team
Strong computer skills
Excellent communication and interpersonal skills
Knowledge of Service Titan
Valid driver’s license with clean driving record
5+ years Residential Plumbing experience
EPA Certification

Responsibilities

As the Plumbing Service Manager, you are responsible for the management, facilitation, administration, growth and profitability of the Plumbing department.
Work closely with dispatchers to assign jobs for the next day and follow up with technicians when needed
Communicating with all parties involved, you keep track of each job within the schedule and lead your team to achieve revenue goals
Regularly meet with each person on your team, formally and informally, to provide the necessary training and technical support required
Understand the goals of the department and hold your team accountable for accomplishing goals
Prepare quotes and estimates for recommended work
Follow-up with customers in a timely manner
Reviews technicians' work and performance to ensure quality meets established standards
Create, maintain and approve on call schedule for technicians
Assist in completing accurate and timely paperwork
Maintains positive relations with other staff members, suppliers, vendors and customers
Implement routine service meetings to ensure company values and standards are being met
Additional tasks and responsibilities as required to maintain efficient department operations