Plumbing Sales Lead Coordinator

One Hour Air Conditioning and Heating • Ramsey, MN

115d • $19 - $24

About The Position

Northern One Hour Heating & Ben Franklin Plumbing is a locally owned and operated residential heating, cooling, and plumbing business servicing the Twin Cities Metro area since 1990. Due to continued growth and expansion, we are seeking an experienced Plumbing Coordinator to help schedule and set up plumbing sales, service, and installation calls. If you like helping customers and have experience in customer service or have worked as a coordinator, Northern One Hour Heating & Air Conditioning and Ben Franklin Plumbing & Drains have a great opportunity for you! We are looking for individuals who meet our Northern CORE VALUES! Our Northern Family: We work as a team, care for one another and have fun! Help Others: We are Passionate about Helping Others. Do the Right Thing: We are not perfect, but we always do what's right. Eager to Learn & Grow: Always reaching and growing to learn our craft. One Hour has a strong recognized brand, supported by corporate marketing support, along with a positive and professional work environment, company training, and competitive company benefits.

Requirements

• 1-3 Years of Plumbing Sales & Installation Coordinator Experience Preferred.
• 1-3 Years of Customer Service Helpful
• A strong understanding of the Twin Cities Marketplace Helpful
• Excellent Communication and Customer Service Skills
• Ability to multitask under pressure.
• Good written and verbal skills
• Good computer skills are needed.
• Positive Attitude a Must!

Nice To Haves

• 1-3 Years of Plumbing Coordinator Experience Desired
• Several Years of Customer Service Helpful
• A strong understanding of the Twin Cities Marketplace Helpful
• Excellent Communication and Customer Service Skills
• Understands the importance and balance of teamwork and working effectively with our internal/external customers.
• Ability to multitask under pressure.
• Good written and verbal skills
• Good computer skills needed.
• Positive Attitude and team player a MUST!

Responsibilities

• Working with the Plumbing sales team to coordinate the Install of equipment and schedule Sewer Liner Installs
• Pull permits and help make follow-up calls on estimates and installations.
• Ability to follow scripting while prioritizing call lead types for maximum efficiency and success.
• Must be Detail Oriented and have the ability to Multitask.
• Set up jobs and place them on the dispatch board/ability to future forecast to fill the schedule.
• Open and close jobs
• Register equipment and warranty information.
• Pull permits with the city on every job.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Medical Insurance, Dental & Vision
• Life Insurance Coverage
• Short Term Disability
• Long Term Disability
• 401K Match
• Holiday Pay
• Vacation Pay
• Plus, many other spiffs, contests and fun work environment

What This Job Offers

• Job Type: Full-time
• Industry: Specialty Trade Contractors
• Number of Employees: 11-50 employees