C Woods - Plumbing Manager

ACE Hardware • Tyler, TX

22h • $70,000 - $90,000

About The Position

About C. Woods Company: Helpful meets helpful. C Woods is now Ace Hardware Home Services! It’s still the same great C Woods team that you know and trust – so what’s changed? Just our name. Now bringing helpful plumbing services to your home, supporting over 5,800 neighborhood stores across the country, Ace Hardware is a company dedicated to providing helpful service to local communities. Much like C Woods, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. We are excited to grow C Woods together with Ace and continue to support the local community for years to come. To learn more, visit: www.cwoodsco.com About the Role C. Woods is looking for a Plumbing Manager to build and lead our plumbing services division. This role is responsible for launching the division, hiring and developing a high-performing team, and overseeing residential and light commercial plumbing operations. The Plumbing Manager partners closely with the General Manager and other division leaders to drive safe, profitable, and customer-focused operations.

Requirements

• Active Journeyman Plumber license (required).
• 5+ years of plumbing management experience, or an equivalent combination of education and experience.
• 2+ years of people leadership experience with a track record of building strong, productive teams.
• Strong technical knowledge of plumbing systems, codes, and industry standards.
• Ability to read and interpret manuals, schematics, and technical documentation.
• Proven ability to lead, coach, and hold teams accountable.
• Strong communication and interpersonal skills.
• Results-driven, proactive, and solution-oriented.
• Calm, consistent leadership style, even in high-pressure situations.
• Ability to safely operate hand and power tools used in plumbing work.
• Regularly lift, carry, push, and pull up to 50 pounds; occasionally up to 100 pounds.
• Ability to stand, walk, bend, stoop, kneel, reach, and climb throughout the workday.
• Comfortable working on ladders, scaffolding, and lifts.
• Ability to work indoors and outdoors in varying weather conditions.
• Visual and hearing ability (with or without accommodation) to read plans, complete inspections, and communicate effectively.

Nice To Haves

• Sales or customer service experience preferred.

Responsibilities

• Build, lead, and manage a team of plumbers supporting residential and commercial installation, repair, and maintenance work.
• Plan and oversee daily operations, including scheduling, job assignments, technical support, and prioritization of service demand.
• Set and enforce standards for performance, quality, safety, training, and policy compliance.
• Recruit, interview, hire, onboard, and develop plumbing staff to meet business growth and workload needs.
• Partner with dispatch to balance labor capacity with customer demand.
• Own department performance, including budgets, revenue, margins, and operational goals.
• Review work orders, invoices, and time reports to ensure job profitability.
• Collaborate with the HVAC Service Manager to support lead generation, cross-selling, maintenance agreements, and larger project estimates.
• Manage larger installations and projects from planning through startup and turnover, coordinating technicians and subcontractors as needed.
• Stay current on plumbing products, codes, and best practices; ensure ongoing technical training for the team.
• Perform additional duties as needed to support efficient department operations.

Benefits

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees