Plumbing Manager - Dayton

Thomas & GalbraithVandalia, OH
1d$75,000 - $90,000

About The Position

Join Our Winning Team as a Plumbing Manager – Lead, Grow, and Excel! Are you ready to take charge and lead a high-performing plumbing team? Max Service Group, one of the largest and fastest-growing HVAC and plumbing companies in the Midwest, is looking for a dynamic Plumbing Manager to drive excellence, build a winning team, and deliver exceptional customer service. We’re looking for someone who thrives in a leadership role, fosters a team culture, and strives for success at every turn. Why Max Service Group?We’re growing quickly because we only hire the best – and that’s YOU! People don’t just come to us for a job, they stay for a fulfilling career with endless growth and advancement opportunities. Join a company where you’ll feel valued, supported, and empowered to succeed! Role Summary: As a Plumbing Service Manager, you’ll be the heartbeat of our plumbing operations, providing leadership, support, and training to ensure every job is done right. You’ll develop your team, ensure top-tier customer satisfaction, and uphold our core values. Above all, you’ll promote a safe, ethical, and compliant work environment in everything we do.

Requirements

  • 5-8 years of plumbing experience, with at least 2 years in a management role
  • Journeyman Licensed Plumber
  • Strong leadership skills and a passion for team development
  • Proven ability to drive results, manage budgets, and exceed customer expectations
  • Excellent communication, organizational, and problem-solving skills
  • A commitment to safety, compliance, and delivering excellence

Responsibilities

  • Team Leadership: Build a strong, motivated team by recruiting, training, and inspiring staff members. Foster a positive team culture through daily huddles, meetings, and 1:1s.
  • Customer Satisfaction: Champion unparalleled customer service. Lead by example to ensure all customer issues are resolved promptly and effectively.
  • Operational Excellence: Oversee efficient planning of materials, labor forecasting, and resource allocation to exceed customer expectations while maintaining financial performance.
  • Cross-Department Collaboration: Liaise with support teams, sales, field teams, and procurement to ensure best practices and smooth operations.
  • Inventory Control: Maintain accurate inventory of fleet, parts, and materials, ensuring zero discrepancies and efficient resource use.
  • External Relations: Collaborate with vendors, community leaders, and third-party partners to strengthen relationships and ensure business success.
  • Business Growth: Drive company growth by meeting financial goals, analyzing cost data, and implementing new strategies to align with overall business objectives.
  • Safety & Compliance: Promote a safe, accident-free work environment and adhere to all Max Service Group policies and legal regulations.
  • Coaching & Development: Recognize and reward your team’s hard work through regular coaching and performance evaluations, ensuring growth and engagement.
  • Strategic Planning: Lead the charge on manpower planning, resource allocation, and ensuring alignment with business and production goals.
  • Continuous Improvement: Monitor team performance, track key metrics, and take action to achieve revenue and profit margin targets. Conduct ride-alongs and 1:1 training sessions to support team development.
  • Facility Maintenance: Ensure the proper maintenance and appearance of the building and grounds to reflect our brand’s professionalism and commitment to excellence.

Benefits

  • Competitive Compensation:$75,000 - $90,000, plus a lucrative bonus plan
  • Comprehensive Benefits: Medical, Dental, Vision, and FREE Telehealth
  • Financial Planning: Company-matched 401k, Health Savings Account, and generous life and disability insurance
  • Generous Time Off: Paid Holidays, Personal Time Off, and paid community service day
  • Employee Perks: Discounts on services, wellness programs, and more!
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