Plumbing Manager - Service
About The Position
Folkes Home Services, a trusted name for over 30 years, is seeking an experienced Plumbing Manager to lead residential plumbing operations. Based in Fishkill, NY, and part of the Apex Service Partners network, we offer industry‑leading training, career growth opportunities, and a collaborative work environment. If you’re a proven leader with a strong background in residential plumbing and enjoy mentoring teams while delivering top‑quality workmanship, we want to hear from you! _____________________________________________________________________________ Oversee service delivery, team performance, and regulatory compliance while driving quality and efficiency in every project.
Requirements
- Minimum of 3 years of management experience in residential Plumbing
- Ability to inspire and drive personal and professional growth among team members
- Dedication to providing homeowners with unmatched satisfaction
- Strong leadership skills and a history of achieving business goals
- Detail-oriented and skilled at multitasking
- Effective presentation skills and comfort speaking to groups
- Confident and decisive communication in a fast-paced, goal-driven environment
- Proficiency in computer use and Microsoft Office applications (Excel, Word, PowerPoint)
Responsibilities
- Lead, manage, and mentor a team of Plumbing Technicians
- Foster a culture of quality, accountability, and continuous improvement
- Drive division performance through goal-setting, reporting, and team development
- Collaborate with sales and marketing teams to increase service opportunities and customer retention
- Partner with operations, dispatch, and customer service teams to streamline processes
- Improve efficiency through scheduling, workflow improvements, and technician performance tracking
- Serve as the go-to expert on residential Plumbing installations
- Stay current with industry standards, regulations, and emerging technologies
- Ensure top-tier service quality and responsiveness
- Handle escalated customer concerns with professionalism and care
Benefits
- Comprehensive Insurance – Medical, prescription, dental, and vision coverage
- Financial Protection – Disability and term life insurance
- 401(K) Matching – Competitive retirement plan with company match
- Training & Advancement – Ongoing professional development and leadership training
- Paid Time Off – Generous PTO and paid holidays to support work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
