Plumbing Install Lead Technician

PipeDreams•Hayward, CA

9d•$65,000 - $150,000

About The Position

You will be responsible for managing a territory and installing or servicing accounts. In this role, you will be responsible for meeting all their plumbing requests, and ensuring customers receive outstanding customer service from all Plumbing departments.

Requirements

5+ years of residential and/or commercial plumbing installation experience
Preferred Journeyman or Master Plumber license (or state-required equivalent)
Proven ability to lead installation crews and oversee job sites
Strong knowledge of local plumbing codes, blueprints, and schematics
Experience with new construction and retrofit installations
Ability to ensure quality control, safety compliance, and timely project completion
Valid driver's license and ability to transport tools and materials
2-3 years of recent, full-time experience

Responsibilities

Maintain a neat and safe work area at all times
Strive for 100% customer satisfaction
Exhibit integrity to all customers and exceed their expectations
Comply with all local codes using quality materials and never taking shortcuts
Master the products, materials, and supplies we provide especially relating to tankless water heaters, water filtration, tank type water heaters and fixture replacement and repairs
Maintain a Safe Work Environment
Convey a safety conscious attitude in regards to yourself, your customers, your fellow employees, and the general public at all times
Operate company provided equipment according to the safety guidelines approved by the manufacturer
Operate company vehicles in accordance with local and state laws and in a manner that ensures your safety and the safety of those around you
Maintain cleanliness of company truck inside and out
Any other assigned duties as directed, to include but no limited to, all duties outlined
This role will also involve participating in our on-call rotation to ensure timely response to customer service requests outside of regular business hours.