Peru- Plumbing & HVAC Outside Sales

Connor Co.•Peru, IL

15h

About The Position

Are you ready to step into a role that offers a deep-rooted history and promises a future filled with growth and opportunity? Connor Co., a company with a rich heritage, is pleased to announce an exciting opening for a Plumbing & HVAC Outside Sales position in Peru, IL. We are seeking a driven individual who is committed to building a lasting career within our organization. These responsibilities reflect the diverse and multifaceted nature of the role, combining technical expertise, customer engagement, and administrative tasks.

Requirements

Extensive background in Plumbing and HVAC is essential.
Successful completion of pre-employment background check and drug testing.
High School Diploma or equivalent.
Build and sustain positive customer relationships effectively.
Quickly acquire proficiency in Eclipse software.
Execute tasks with minimal supervision, demonstrating independence.
Employ critical thinking skills to identify alternative solutions through logical reasoning.
Apply mathematical reasoning to select appropriate methods and formulas for problem-solving.
Capably assess and prioritize workloads for efficient task management.
Exhibit a friendly demeanor and maintain a positive attitude, delivering exceptional customer service both in person and over the phone.
Demonstrate keen attention to detail and a focus on accuracy.
Possess strong interpersonal communication skills.
Maintain professionalism and patience while managing a demanding workload.
Possess knowledge of plumbing products and markets.
Exhibit maturity and extensive experience in interacting with individuals at all levels, including management, personnel, and customers.
Showcase strong organizational abilities.

Responsibilities

Interpret blueprints and schematics with precision.
Collaborate with customers and outside sales teams to identify suitable solutions for meeting customer requirements.
Address customer inquiries about product details, pricing, availability, and applications.
Coordinate product deliveries and oversee the logistics.
Assist in the collection of outstanding payments from customers.
Attend industry trade shows and engage in product training.
Offer post-sales support by consulting with clients to resolve issues.
Conduct product demonstrations and explain features to customers.
Ensure prompt order processing and confirmations using the Eclipse ordering system.
Provide price quotes, credit terms, warranties, and delivery timelines.
Follow up on submitted estimates and bids.
Handle customer requests for quotes and product information.
Identify potential customers and expand territories through various strategies.
Manage customer orders from inception to delivery.
Stay updated on market conditions, product innovations, and competitor offerings.
Occasionally visit job sites for on-site troubleshooting.
Participate in monthly sales meetings and industry events.
Be available for after-hours customer calls and shop access.
Process warranty claims efficiently.
Generate reports and assist the Branch Manager as needed.
Provide competitive analysis to support dealer acquisition.
Distribute product brochures and catalogs to customers.
Offer comprehensive information on the company's product range.
Conduct post-sales follow-ups when necessary.
Provide technical support, including monitoring shipping, delivery, and returns.
Recommend products tailored to customer needs and interests.
Collaborate with other departments to address customer inquiries.
Fulfill additional tasks as requested.

Benefits

Competitive salary and comprehensive benefits package, including Medical, Dental, and Vision coverage.
Options for Voluntary Term Life insurance, Medical and Dependent Care Flexible Spending accounts.
Robust 401k plan.
Generous Paid Time Off (PTO) and eight (8) paid holidays.
$10,000 in life insurance, Short-Term Disability, and Long-Term Disability are covered 100% by Connor Co. for full-time employees.

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