Plumbing Field Supervisor

Seaside Plumbing • Bishopville, MD

11d

About The Position

Why This Role Exists For YOU: Because you’ve earned the opportunity to be more than a great plumber — you’ve earned the chance to be a leader, a teacher, and a culture carrier. This role allows you to multiply your impact: to turn your hard-won experience into growth for others, to help technicians unlock their potential, and to become the kind of leader you once looked up to. It’s your chance to build a legacy — not just of great plumbing, but of great people who believe in themselves because of how you showed up for them. For the TEAM: Because strong teams don’t just happen — they’re built through connection, coaching, and accountability. Field Supervisors are the heartbeat between management and the field. You keep communication clear, celebrate wins, correct course quickly, and make sure every technician and apprentice feels supported and seen. You elevate our performance, our standards, and our pride in what it means to represent Seaside. For our CUSTOMERS: Because every customer deserves extraordinary service — and that happens when every technician in a Seaside truck feels confident, prepared, and valued. When you lead with empathy, clarity, and consistency, you help deliver peace of mind to the families we serve. You’re not just fixing plumbing problems — you’re shaping the Seaside experience in every home we enter. Core Characteristics Strong communicator and team player Leads by example and reinforces Seaside’s values Reliable, consistent, and accountable Committed to personal growth and team development Trusted as a go-to resource in the field

Requirements

• Clean Background Pass
• Drug Test
• Reliable Transportation
• Valid Driver’s License
• Clean driving record
• Ability to climb, balance, stoop, kneel and/or crawl
• Occasional 12-8 and Saturday shifts will be required, but scheduled in advance

Responsibilities

• Serve as the primary point of contact for technicians on technical support, price book inquiries, and miscellaneous pricing below 3 WT when a Service Manager is unavailable, while supporting field escalations and ensuring adherence to custom pricing.
• Conduct weekly ride-alongs with members of their team and weekly Rilla reviews, focusing on coaching and development.
• Log all ride-alongs and Rilla reviews accurately and review them with the Service Manager monthly to ensure follow-through and accountability.
• Provide curbside coaching and feedback to help both apprentices and technicians strengthen performance and adherence to the Full Service System.
• Serve as Manager on Duty (MOD) on a rotational basis for Saturday support. On MOD Saturdays, Field Supervisors act as the escalation point for all field staff and deliver the morning message to set the tone for the day.

Benefits

• Medical Insurance –we pay 100% of base insurance premiums for health, dental and vision for you AND your family , we also offer employee life insurance policy of $15,000 with an option to upgrade coverage or add dependents
• Work life balance – paid vacations, sick pay, holiday pay, and NO EMERGENCY ON CALL
• 401k Plan with a 4% match.
• Company supplied Vehicle, take it home at night, new and safe, super-cool company truck.
• State of the art tools, parts and supplies.
• Paid Training
• Bonuses tied to performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed