Plumbing Dispatcher - Austin, TX

ARSAustin, TX
14h$20 - $23Onsite

About The Position

Position: Dispatcher Pay: $20 - $23 per hour Schedule: 10:30-7pm with rotating weekends (one day off during the week days Full-time, year-round work Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. As a Dispatcher You Will: Our dispatch position ensures that service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role. ARS is a national leader in heating, air conditioning, ventilation, plumbing, and electrical services . We invest in our HVAC installers with competitive pay, top benefits, and long-term career opportunities. Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Requirements

  • Prior dispatch, scheduling, or call center experience
  • Proficiency in Microsoft Office and multi-line phone systems
  • Familiarity with local geography to support route planning
  • Must report daily to the office (not a remote position)
  • Flexibility to work assigned shifts and weekend rotations as needed
  • Must pass background check and drug screening

Nice To Haves

  • Previous HVAC/Plumbing dispatch experience preferred but not required

Responsibilities

  • Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.

Benefits

  • Weekly pay via direct deposit
  • Paid training and onboarding
  • Insurance available after 31 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • 13 days PTO + 8 paid holidays
  • Company-paid life insurance
  • Clean office environment with strong team culture
  • Career growth within a national service network
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service