Plumbing Apprentice

Zimmerman Plumbing & Heating, Inc.•Upper Allen Township, PA

About The Position

Customer-based activities involved in this position require an individual who is professional, independent, adaptable, dependable, and who possesses initiative within the scope of his/her experience. The ability to effectively communicate with all customers and fellow staff. Desire to learn the trade and follow instruction. Representative duties include: Assisting senior plumbers and other departments in day to day activities Helping with repairs, installations, routine service and maintenance on plumbing equipment to the standards set forth by ZPH through initial and on-going training Understand client concerns regarding plumbing and what options are available Assist on-site repairs or schedule repairs to be completed with client approval Aid in details of work performed during each scheduled appointment The ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clients. Utilize and understand company dispatching software Maintain a professional appearance at all times through company provided uniforms and recommended attire set forth in the company handbook. Perform related duties as assigned by manager, supervisor, or President Physical demands include driving, accessing work trucks, some heavy lifting of tools and equipment, climbing ladders and stairs, bending and stretching to gain access to equipment located throughout homes and businesses Perform job duties with direct oversight and assistance. Maintain regular communication with office personnel for status updates and job scheduling. Provide thorough and prompt follow-up communication to clients Help to maintain a clean, organized and fully stocked company vehicle. Daily office hours are 7:30 a.m. - 5 p.m. Monday through Friday while service hours will fluctuate. Schedules will be determined at the time of hire. Provide all clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is completed Keep all client relationships consistent, positive and only as working relationships Adherence to ZPH handbook, policies and procedures

Requirements

An individual who is professional, independent, adaptable, dependable, and who possesses initiative within the scope of his/her experience.
The ability to effectively communicate with all customers and fellow staff.
Desire to learn the trade and follow instruction.

Responsibilities

Assisting senior plumbers and other departments in day to day activities
Helping with repairs, installations, routine service and maintenance on plumbing equipment to the standards set forth by ZPH through initial and on-going training
Understand client concerns regarding plumbing and what options are available
Assist on-site repairs or schedule repairs to be completed with client approval
Aid in details of work performed during each scheduled appointment
The ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clients.
Utilize and understand company dispatching software
Maintain a professional appearance at all times through company provided uniforms and recommended attire set forth in the company handbook.
Perform related duties as assigned by manager, supervisor, or President
Perform job duties with direct oversight and assistance.
Maintain regular communication with office personnel for status updates and job scheduling.
Provide thorough and prompt follow-up communication to clients
Help to maintain a clean, organized and fully stocked company vehicle.
Provide all clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is completed
Keep all client relationships consistent, positive and only as working relationships
Adherence to ZPH handbook, policies and procedures