Plumber

Roto-Rooter Services Company-posted 2 months ago
Full-time • Entry Level
Cincinnati, OH
1,001-5,000 employees
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Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We pride ourselves on being a great place to work, providing excellent pay (our most experienced plumbers earn more than $100,000 per year), flexible work schedules and top benefits. Our plumbers perform plumbing services ranging from simple faucet repairs to water heater installations and plumbing system replacements.

  • Responds promptly to customer service calls, conducts thorough inspections of plumbing issues, accurately diagnoses problems, offers effective solutions and estimates, and successfully closes service sales.
  • With the necessary licensing, proficiently installs and repairs various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners.
  • Conduct sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters. Ensure thorough cleaning and restoration of work sites to meet pre-job conditions.
  • Prepares invoice, totaling costs of services/products provided. Collects payment and explains Roto-Rooter guarantee, both in writing and on provided smartphone.
  • Collect payment and move on to the next service call.
  • A valid driver’s license.
  • State plumbing license is preferred.
  • Three or more years of repair and service plumbing experience required.
  • Proven track record in the sale of plumbing products and services required.
  • Full knowledge of plumbing systems is essential for performing duties.
  • Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment.
  • Journeyman license or equivalent certification as specified by the state in which branch operates and performs service.
  • Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law.
  • Must have good written and oral communication skills for effective customer service.
  • Must have excellent communication and interpersonal skills in client and co-worker relations.
  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing
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