Tioga Downs is looking for Players Club Representatives to provide top-notch customer service for our guests. The role involves maintaining a working knowledge of the Company’s property and special events to advise guests accordingly. Representatives will respond to guest requests, complaints, or inquiries courteously and promptly, and must possess a working knowledge of the area, package plans, special features, hours of operation, and all outlets of the Players Club. Additionally, they will provide information to guests about club programs, promotions, and events for multiple properties, as well as information about racing, food operations, and projects for multiple properties.
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Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED