Player Services - Player Services Team Member

Three Rivers Casino•Coos Bay, OR

33d•$16•Onsite

About The Position

The Player Services Team Member is responsible for greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information for the Players Club as well as assisting guests with various money-related transactions.

Requirements

Minimum age requirement for this position is 21 years old.
High School Diploma or equivalent preferred.
6 months cash handling experience preferred.
General understanding of computer programs, including all windows applications required.
Possess or obtain Food Handlers Card within 30 days of employment.
Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.

Responsibilities

Redeems Cashout Vouchers into currency for guests, exchanges coins for cash and deals with cash exchanges.
Processes cash advance checks, personal checks and traveler's checks following strict identification guidelines.
Proficiently and accurately completes transactions, online accounting functions and required paperwork.
Provides excellent guest service by answering all questions and entering guest's information into the Players Club database.
Responsible for maintaining the cleanliness and organization of the Player Services area, monitoring inventory and requesting supplies as needed.
Safeguards Three Rivers Casino assets and balances assigned bank.
Assists in the development and implementation of special events and promotions.
Maintains awareness of, and effectively communicates to other staff, property-wide/company promotions, events and programs.
Provides information and explains Players Club benefits, property amenities & marketing programs to our guests.
Other duties as directed by management.