Player's Club Representative

Little Creek Casino Resort

5d

About The Position

We are looking for customer-oriented individuals to join us in providing our guests with exceptional service. In this role, you will be responsible for promoting and announcing LCCR products, services, and entertainment events. Additionally, you will assist guests at concerts and special events, providing information and helping with equipment set-up. If you are an energetic and customer-focused individual, then this role is the perfect fit for you!

Requirements

• High school diploma or general education degree (GED)/And six months related experience and/or training
• OR equivalent combination of education and experience to successfully perform the job.
• Class II gaming license issued by the Squaxin Island Gaming Commission

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Responsible for greeting and assisting patrons and answering inquiries relating to company sponsored events and promotions.
• Telephones, visits, or writes to customers or organizations such as chambers of commerce, corporate employee recreation clubs, social clubs, and professional groups to persuade them to purchase tickets or attend Little Creek Casino Resort entertainment events.
• Utilizes the Vendini ticketing system to assist patrons with event information as well as event ticket purchasing and/or defunding with cash, comps, credit card and MVP point purchases.
• Assist at concerts and special events with equipment set up, patron seating, dissemination of information, take down and/or equipment removal.
• Memorizes scripts, reads or ad-libs using a microphone to identify and announce to customers upcoming promotions or events sponsored by Little Creek Casino Resort.
• Interacts and visits with customers to promote sales of company products and services and solicits participation in casino sponsored events.
• Delivers promotion items such as pins, posters, glasses, napkins and samples of products or services.
• Comments on matters of interest to individual or groups of customers on current promotions or upcoming events.
• Other duties may be assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED