Player Care Assistant (Part-Time)

Angel City•Thousand Oaks, CA

6d•$25

About The Position

At Angel City, we are building a world-class organization that uses sport to drive to equity. Our vision is to create engaging and unique experiences that bring the purpose-driven mission of this Club to the world. We are stronger together, have more impact together, and have more fun together! Position Summary The Player Care Assistant is a vital member of the Soccer Operations – Player Care team, supporting the Player Care Manager in ensuring Angel City Football Club players have a smooth and positive experience off the pitch. This part-time role is primarily focused on housing and onboarding logistics, along with matchday operations and administrative tasks. The Assistant’s work is largely behind the scenes — coordinating details, managing processes, and keeping operations on track. Success in this role requires professionalism, attention to detail, and the ability to maintain confidentiality.

Requirements

Bachelor’s degree (or progress toward) in Sport Management, Communications, Business or related field preferred.
Experience in sports operations, hospitality, or player/guest services.
Strong organizational skills and attention to detail.
Excellent written and verbal communication.
Ability to maintain discretion and confidentiality.
Flexible availability including evenings and weekends.
Detail-Oriented & Organized: Can handle multiple moving parts with accuracy.
Reliable & Consistent: Follows through on tasks and deadlines with minimal oversight.
Discreet & Professional: Handles sensitive information with confidentiality.
Adaptable & Proactive: Anticipates needs, solves problems quickly, and stays calm in fast-changing environments.

Responsibilities

Assist the Player Care Manager with onboarding new players by preparing welcome materials, tracking tasks, and updating player profiles and calendars.
Coordinate move-in and move-out logistics, including furniture deliveries, apartment setup, utility activation, and housing audits.
Maintain accurate housing records, inventories, and checklists to ensure all club-provided apartments are fully prepared and compliant.
Serve as the point of coordination with property management for leases, deposits, and other documentation.
Support vehicle logistics, including car moves when needed.
Support player arrival logistics on game days, assisting with any unexpected challenges.
Help maintain a safe and comfortable environment during matches.
Manage ticket distribution and guest lists, ensuring a positive post-game experience.
Support the Player Care Manager for any player-related appearances or events held on game days.
Review and process fan mail, including distribution to players and mailing responses or returns.
Support special projects as assigned by the Player Care Manager.