Player Assistant - Hawk's Eye

Shanty Creek Ski and Golf Resort LLC • Bellaire, MI

7h • Onsite

About The Position

The Player’s Assistant plays a key role in enhancing the on-course guest experience across all five Shanty Creek golf courses: The Legend, Cedar River, Schuss Mountain, Summit, and Hawk’s Eye. This position focuses on guest service, safety, and pace-of-play support by serving as a friendly and approachable ambassador on the course.

Using Shanty Creek’s Four Degrees of Engagement framework, the Player’s Assistant helps maintain a positive, respectful, and efficient playing environment for all guests.

Requirements

• Must be at least 18 years of age
• Valid driver’s license and ability to operate a golf cart safely
• Availability to work flexible hours, including weekends and holidays
• Strong interpersonal and communication skills

Nice To Haves

• Previous experience in golf operations or customer service
• Basic knowledge of golf rules, etiquette, and terminology
• Experience in a resort or recreational environment

Responsibilities

• Promote a welcoming, helpful, and respectful environment for all guests
• Greet players and provide assistance throughout their round
• Monitor and support pace of play using the Four Degrees of Engagement: Observe and Greet Inform and Encourage Coach and Redirect Involve Management (as needed)
• Address pace-of-play and etiquette concerns with professionalism and care
• Conduct regular course patrols to ensure guest safety and course conditions
• Identify and report hazards, incidents, or unusual activity
• Support golf operations during peak times, tournaments, and events
• Encourage efficient play while maintaining an enjoyable guest experience

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees