Play Gym/Family Entertainment Manager

Little Land Pediatric Therapy & Play Gym • Arcadia, CA

19d

About The Position

At Little Land Arcadia, we believe in the power of purposeful play! Our mission is to help children grow, learn, and thrive through fun, movement, and community. We offer developmental play, sensory-friendly environments, enrichment classes, birthday parties, and community events that make Little Land Arcadia a special place for families.
We’re seeking an energetic and organized Gym Operations Manager to oversee the daily operations of our Arcadia location. This person will play a key leadership role in managing staff, ensuring excellent customer experiences, and driving community engagement through programs and events.
Position Overview
The Play Gym Operations Manager is responsible for managing the daily operations and staff of the Little Land Arcadia gym, ensuring that our facility runs smoothly, safely, and with a spirit of fun and excellence. This role combines hands-on leadership with administrative and marketing responsibilities to grow attendance, increase memberships, and promote the full range of Little Land offerings.

Requirements

• 2+ years of experience in retail, recreation, hospitality, family entertainment, or customer service management.
• Proven ability to lead and motivate a team.
• Strong organizational and communication skills.
• Hands-on approach with a willingness to jump in and support the team.
• Availability to work weekends and occasional evenings for events or parties.

Nice To Haves

• Experience in family entertainment, play gyms, fitness, or early childhood education settings.
• Background in community engagement, program promotion, or sales.
• Knowledge of scheduling software, POS systems, or similar management tools.

Responsibilities

• Oversee daily gym operations, ensuring a clean, safe, and welcoming environment for families.
• Manage staff scheduling, coverage, and time-off requests to maintain adequate support during all open hours.
• Lead by example on the gym floor—supporting the front desk, assisting families, and maintaining a positive atmosphere.
• Monitor facility condition and coordinate maintenance or repairs as needed.
• Ensure compliance with safety, cleanliness, and operational standards.
• Recruit, train, and supervise front desk and gym team members.
• Foster a fun, team-oriented, and customer-focused culture.
• Conduct regular staff meetings and ongoing training to ensure consistency in service quality.
• Model professionalism, positivity, and problem-solving in all interactions.
• Promote Little Land’s classes, programs, birthday parties, and special events to drive attendance and revenue growth.
• Assist with social media and community outreach initiatives to increase brand awareness.
• Partner with the marketing team to plan and execute in-store promotions and local events.
• Engage with customers to build relationships, encourage memberships, and enhance loyalty.

Benefits

• A fun, family-friendly work environment where you’ll make a difference every day.
• Opportunity to grow your leadership and operations experience.
• Supportive, mission-driven team culture built on Integrity, Excellence, Ownership, Relationships, Growth, and Openness.
• Competitive salary, paid training, and opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed