Platform Specialist Manager, Head of Industry

Apple • Chicago, IL

230d • $147,800 - $257,800

About The Position

At Apple, we believe in the power of technology to enrich people's lives! Everything we build is designed—first and foremost—with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Our Ad Platforms team applies that belief by delivering ads that add value, helping people discover content, supporting creators, and protecting and respecting everyone's privacy. Our technology powers ads in the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive the discovery of their apps across the App Store. Our display ads in Apple News and Stocks aid advertisers in promoting their products alongside trusted content in a brand-safe environment while supporting publishers and journalists. We help advertisers connect with captivated audiences with our sponsorship integrations and experiences in live sports on Apple TV. Everything we do is with the unwavering dedication to privacy you expect from Apple. Because when advertising is done right, it benefits everyone. The Platform Specialist Manager, Head of Industry will manage a team of Platform Specialists, helping them grow, develop and continue to build their book of business. The ideal candidate will have experience with hands-on client facing account management responsibilities and be accountable for leading, growing and developing our strategic accounts in the Leisure vertical in AMR. The Platform Specialist Head of Industry and team do this via making recommendations to clients about how to best optimize their campaigns to hit their business goals while also forging a positive long-term partnership. You will work hand in hand with a Client Partner Head of Industry and Client Partners who act as our frontline sales team. You will also partner closely with your regional colleagues and other key stakeholders such as marketing and product, feeding back market sentiment on our products. The Platform Specialist Manager, Head of Industry should drive an inclusive and open team culture, with results focused behaviors that ensure the business hits its revenue and customer satisfaction targets. The Platform Specialist team are critical to the continued growth and success of our business and this is an incredibly exciting opportunity to manage a talented team of Platform Specialists!

Requirements

• A minimum of 8 years experience managing account managers or a client services team.
• Demonstrable account management operations or client-facing sales support experience.
• Experience in performance advertising, mobile and app market.
• Demonstrable analytical skills.

Nice To Haves

• Experience in Retail Media Networks, with QSR brands, Shopping, Travel, and/or Health & Fitness clients.
• Ability to develop relationships and trust with peers and directs.
• Proven experience in developing teams and driving an inclusive culture.
• In-depth knowledge of Excel.
• Excellent communication and presentation skills.
• Strong commercial acumen with a focus on detail and trends.
• Ability to identify and develop data analysis and recommendations.

Responsibilities

• Manage a team of Platform Specialists, helping them grow and develop their book of business.
• Lead, grow, and develop strategic accounts in the Leisure vertical in AMR.
• Make recommendations to clients on optimizing their campaigns to achieve business goals.
• Forge positive long-term partnerships with clients.
• Collaborate with Client Partner Head of Industry and Client Partners.
• Partner closely with regional colleagues and key stakeholders such as marketing and product.
• Drive an inclusive and open team culture focused on results.
• Ensure the business meets its revenue and customer satisfaction targets.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• Discounted products and free services.
• Reimbursement for certain educational expenses, including tuition.
• Opportunity to participate in Apple's discretionary employee stock programs.
• Eligibility for discretionary bonuses or commission payments.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Computer and Electronic Product Manufacturing