Platform Reliability, Availability, Serviceability & Manageability Software Systems Engineer

Qualcomm-posted 3 months ago
$192,600 - $289,000/Yr
Full-time • Senior
San Diego, CA
5,001-10,000 employees
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Qualcomm is seeking an experienced ARM Platform RAS and Manageability Software Systems Engineer to help create and deploy robust RAS and manageability solutions for our cutting-edge compute platforms based on Qualcomm Oryon CPUs. The ideal candidate will have a deep understanding of ARM architecture, RAS principles, and system manageability considerations. As a Software Systems Engineer, you will take on a technical leadership role within the product software team, working closely with cross-functional engineering teams, including SoC, CPU, software, firmware Architect, Designers and product management. You will be responsible for delivering a high-reliability software stack, minimizing downtime and ensuring efficient maintenance cycles.

  • Help design, integrate and validate at-scale RAS features for ARM-based compute platforms and develop manageability solutions to monitor and maintain system health.
  • Actively engage with the ARM and OCP community to stay updated on the latest developments and ensure alignment of the architected solution with the community direction.
  • Collaborate with cross-functional teams, including SoC, CPU HW, HLOS, and BIOS software teams, to ensure seamless adoption and integration of the RAS solution by the OEMs and Hyperscalers.
  • Provide technical leadership and oversight to various HW and SW teams involved, ensuring compliance with required ARM specifications.
  • Collaborate with customers to guide and support the development of custom software solutions leveraging Qualcomm CPUs.
  • Prepare and present clear and comprehensive technical documentation and reports tailored to the needs of stakeholders, including engineering teams, senior management, customers, and suppliers.
  • Partner with internal teams, marketing, end-customers, OEMs, and suppliers to create software roadmaps and detailed requirement documentation.
  • Bachelor’s degree in Computer Science/Engineering, Electrical Engineering, or a related field.
  • 10+ years of experience in designing software and firmware for various compute environments.
  • Strong expertise in modern operating systems, ARM64 architectures, hypervisors, software reliability and manageability, and software development methodologies.
  • Deep proficiency in Linux kernels, RAS, System Manageability, DDR, PCIe, and communication protocols such as I2C, SPI, and MDIO.
  • Practical experience with in-lab debugging tools.
  • Strong technical documentation skills and excellent written and verbal communication.
  • Master’s degree in Computer Science/Engineering, Electrical Engineering, or a related field.
  • 15+ years of experience in software development & design for commercially deployed compute platforms.
  • In-depth knowledge of ARM architectures for various compute environments and relevant BSA, BBR, and Manageability specifications.
  • Deep understanding of ARM RAS specification, ARM CPU RAS extensions, and Software components (SDEI, APEI, UEFI CPER) specifications.
  • Proven success in architecting and delivering solutions for a commercially deployed Compute environment.
  • Competitive annual discretionary bonus program
  • Opportunity for annual RSU grants
  • Comprehensive benefits package designed to support success at work, at home, and at play
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