NBCUniversal-posted 1 day ago
$65,000 - $75,000/Yr
Full-time • Entry Level
Hybrid • Stamford, CT
5,001-10,000 employees

NBCUniversal is hiring a Platform Operations Associate primarily responsible for the on-platform execution of VOD content under the Telemundo network, as well as other NBCUniversal brands. We’re looking for a calm, detail-oriented team member who can manage a large digital library in a fast-changing industry while also providing versatile support to the team. The Platform Operations team is tasked with ensuring the readiness of the streaming library by managing the artwork, metadata, and related assets that power it. This includes alternative and custom assets used in audience segmentation and multi-variant testing. It’s a 24/7 operation responsible for updating content based on performance, strategy, and events unfolding in real time. We work in coordination with the Product, Marketing, and Customer Support teams in addition to other stakeholders. Therefore, this role will be involved in product enhancements, metadata optimization, and feature expansions that keep Peacock evolving and current in the streaming landscape.

  • Oversee the day-to-day operations of building and scheduling Telemundo’s VOD content — as well as the immersive pages and titles’ contextual features elevating Telemundo
  • Oversee the day-to-day operations of building and scheduling NBCUniversal’s brand environnements (Bravo, NBC News, etc.)
  • Ideate and collaborate on new product enhancements by advising on the operational implementation that’d bring said experience to life
  • Provide additional support for tentpole initiatives across NBCUniversal verticals, including high-profile content launches, breaking news events, and marquee sporting events
  • Evaluate incidents to identify immediate solutions and work with the Impact team to escalate issues to the proper departments if necessary
  • Liaison between Merchandising Strategy, Product, Ad Sales, and Programming teams to ensure that all parties are informed of platform scheduling
  • Support the Manager of Platform Operations in process optimizations, product enhancements, and both strategic and creative decision-making
  • Proficient in spoken and written Spanish and English
  • 2+ years’ experience working on digital media platforms
  • 2+ years of experience managing title operations or publishing at a largescale merchandising, e-commerce, or video service
  • Experience with CMS toolsets
  • Experience with AirTable
  • Exhibit excellent organization and communication skills, attention to detail, and the ability to clearly and concisely articulate workflows and concepts for a variety of audiences
  • Proactively identify opportunities to enhance processes for efficiencies and help develop new workflows for continual improvement for platform operations
  • Excellent writing and presentation skills
  • Hands-on experience managing complex publishing projects
  • Comfort working with a range of content management systems and software tools
  • Strong sense of ownership over accuracy and quality of work
  • Ability to juggle multiple projects with different workflows and procedures
  • Proven ability to set and meet deadlines for large-volume content publishing
  • Clear, consistent communication with cross-functional teams
  • Commitment to improving workflows and processes
  • Maintain strong leadership skills and committed to being a team player
  • A passion for television, movies, sports, and news
  • medical
  • dental
  • vision insurance
  • 401(k)
  • paid leave
  • tuition reimbursement
  • discounts
  • perks
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