Platform Engineering Manager (Android)
About The Position
We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sht about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. The Client Environments team is the bridge between SpotOn’s cloud and the physical restaurant network — managing the routers, access points, POS Android devices, and monitoring systems that keep restaurants online. We treat merchant sites as first-class infrastructure, applying platform engineering discipline to field networks. We’re seeking a Platform Engineering Manager to lead this evolution — combining technical leadership, operational rigor, and systems thinking to turn reactive support into reliable, observable, and self-healing environments.
Responsibilities
- Lead and mentor engineers across Network and Android (Elo) systems — building a strong culture of ownership and reliability.
- Drive GitOps adoption for network and device configuration, ensuring deployments are consistent, testable, and reversible.
- Oversee MDM and device lifecycle management (Elo tablets, Android handhelds), ensuring clean provisioning and policy enforcement.
- Run the operational loop : stay close to client incidents, analyze recurring issues, and drive root-cause elimination through system changes, automation, and better visibility.
- Collaborate with Core Services (Device Registry, MDM, Sidecar) and NOC to improve observability, alerting, and response workflows.
- Standardize configurations and rollout models (base + overlays) to eliminate variance across restaurant networks.
- Design for resilience : enable cellular failover, LTE monitoring, and automated recovery patterns through controllers.
- Own service quality metrics — uptime, response time, issue recurrence — and report progress on reliability improvements.
Benefits
- Medical, Dental and Vision Insurance
- 401k with company match
- RSUs
- Paid vacation, 10 company holidays, sick time, and volunteer time off
- Employee Resource Groups to build community and inclusion at work
- Monthly cell phone and internet stipend
- Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
