Platform Engineer (SRE) | Remote | Startup Transforming legal tech with AI 🚀

Atomic HR

11d • Remote

About The Position

Tram Case is revolutionizing legal technology with AI-driven tools that enhance efficiency and accessibility for legal professionals. We're undertaking high-impact technology transformation, partnering with a high-volume immigration law firm to optimize workflows and streamline processes. Join us in building the future of legal tech, where impactful innovation meets user-centric design. Role Overview The DevOps & Infrastructure Engineer will elevate the reliability, scalability, and operational excellence of our platform as we prepare for rapid growth. Our systems are expanding in complexity and scale, and we need stronger automation, better observability, and infrastructure that adapts seamlessly to new product demands. You’ll work closely with engineering leadership to transform our deployment pipelines, strengthen our orchestration layers, refine monitoring, and evolve our cloud architecture into something resilient, predictable, and ready for the next phase of growth. This role demands strong technical rigor, a bias for operational excellence, and the ability to translate ambiguous system challenges into scalable, well-documented solutions. You will be a driving force behind performance, security, and reliability—ensuring our users experience fast, stable, and uninterrupted workflows as our platform expands.

Requirements

• 2+ years of hands-on DevOps, infrastructure, or platform engineering experience (startup experience strongly preferred).
• Demonstrated success improving CI/CD pipelines, cloud infrastructure, or observability systems.
• Experience turning ambiguous operational problems into scalable, documented solutions.
• Strong technical communication skills—clear, concise, and able to explain tradeoffs to engineering and non-engineering stakeholders.
• Proven ability to enforce best practices while maintaining trust and positive working relationships.
• Analytical mindset with comfort using metrics and data to drive decisions.
• Ownership mentality — you push systems toward reliability and continuous improvement.
• Must be proficient in several of the following: DevOps & Cloud Competencies: CI/CD pipeline design, automation, and optimization. Containerization and orchestration (Docker, Kubernetes, ECS, or similar). Cloud infrastructure (AWS preferred) including compute, networking, IAM, and storage. Infrastructure-as-code tooling (Terraform, CDK, Pulumi, or similar) Observability & Reliability: Monitoring, alerting, and dashboarding (Datadog, Grafana, CloudWatch, Prometheus). Logging architectures and distributed tracing. Incident response, root cause analysis, and performance troubleshooting Engineering Workflows: Understanding of Git workflows, PR processes, testing strategies, deployment safety practices. Familiarity with API-driven systems, backend performance tuning, and data integrity patterns

Responsibilities

• LCI/CD Evolution: Automate and optimize CI/CD pipelines so changes flow from commit to production with speed and predictable quality. Reduce bottlenecks, increase deployment reliability, and champion safe rollout practices (flags, canaries, staged deploys).
• Infrastructure & Orchestration: Strengthen container orchestration to support smooth scaling during load spikes and variable traffic patterns. Evolve our deployment architecture to enable multi-region expansion, zero-downtime deploys, and higher-throughput capabilities.
• Performance & Observability: Improve monitoring, dashboards, and alerting to surface issues early and reduce disruptions for end users. Diagnose latency, queue behavior, or service degradation using logs, traces, and metrics—keeping the user experience consistently fast.
• Security & Data Integrity: Enhance infrastructure-level security and data protection across environments. Ensure system configurations, permissions, and data flows align with best-practice security principles.
• Internal Tooling & Developer Velocity: Improve internal tools so engineers can debug faster, experiment safely, and maintain development momentum. Document architectural decisions and operational tradeoffs to ensure clarity for future engineers.

Benefits

• Remote-First Work Environment: Enjoy the flexibility to work from anywhere, with a remote-first setup that supports work-life balance and productivity.
• Competitive Salary: We offer a competitive salary to recognize and reward your skills and contributions.
• Unlimited Paid Time Off: Take the time you need with an unlimited PTO policy, empowering you to recharge and maintain balance.
• Professional Development: Access resources for growth, including conference passes, online courses, and training programs to support your career advancement.
• Home Office Stipend: We provide a budget for setting up your home office with high-quality equipment and tools.
• Latest Tech Gear: Receive a top-of-the-line laptop and any necessary peripherals to ensure you have the best tools to do your best work.
• Team Retreats and Virtual Events: Participate in team-building retreats and regular virtual gatherings to connect with colleagues and strengthen our culture.
• Parental Leave: We offer paid parental leave to support you and your family during this important time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed