Platform Consultant

Bank of America Corporation • New York, NY

42d

About The Position

Assists with developing and implementing business strategy through platform development initiatives from idea creation through deployment including identifying customer need, designing and validating concepts, developing business cases, assisting with vendor negotiations and relationships, partnering with technology to analyze and write Business and Functional Requirements documentation, managing to a budget SME in coordinating and developing communications with Marketing and Training, coordinating business and Beta testers, and implementing deliverables. Maintains a thorough knowledge of systems and operations processes for platform supported. Day-to-day responsibilities include maintaining subject matter expertise for platform functionality and resolving chronic service delivery or platform issues identified by client service/support organizations. Works closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors. This role on the Product Team will play a critical role in developing, implementing, testing & delivering enhancements to core underwriting and monitoring applications with a focus on testing to ensure we are delivering the highest quality change into our Production environments. Specific roles/responsibilities include: Core Responsibilities Understand how the platform and technology works; connect capabilities end-to-end Understand user's day-to-day Credit/Operations procedures, roles and responsibilities Partner to define and document platform requirements and solutions Driving optimized solutions that are effective, and highly efficient and consistent Hold technology accountable for sustainable and flexibly architecture Establish preventative/detective controls to deliver highest quality change Partnering to ensure robust testing and User Acceptance prior to release

Requirements

• 5+ years' experience in Credit Underwriting and/or Monitoring role, and/or very strong knowledge of roles/responsibilities/process through associated experience
• Experience working on projects which demonstrated proficiency asking great questions, understanding process, defining requirements and associated solutions, and then partnering with Technology
• Critical thinker that can effectively challenge the status quo and come up with innovative solutions. Great in both the details, and in connecting the higher-level dots end-to-end
• Proficiency with Microsoft products such as Excel, PowerPoint, Word
• Self-starter who is highly motivated to learn, grow and develop
• Strong attention to detail w/ great problem-solving skills
• Strong written and verbal communication

Nice To Haves

• Experience with data, SQL, business intelligence and/or data science
• Experience with process and/or systems design
• Experience with tools such as JIRA/Blueprint for documenting and driving Tech change
• Experience with Agile Practice

Responsibilities

• Understand how the platform and technology works; connect capabilities end-to-end
• Understand user's day-to-day Credit/Operations procedures, roles and responsibilities
• Partner to define and document platform requirements and solutions
• Driving optimized solutions that are effective, and highly efficient and consistent
• Hold technology accountable for sustainable and flexibly architecture
• Establish preventative/detective controls to deliver highest quality change
• Partnering to ensure robust testing and User Acceptance prior to release

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees