Plasma Center Receptionist - Bilingual Spanish

Takeda

24d • $19 • Onsite

About The Position

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.

Requirements

• High school diploma or equivalent
• Ability to walk and/or stand for the entire work shift
• Will work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
• Current license or certification in the state where duties will be assigned: Certified Phlebotomy Technician 1 (CPT1), Certified Phlebotomy Technician 2 (CPT2), Clinical Laboratory Scientist (CLS), or Medical Laboratory Technician (MLT)

Nice To Haves

• 1 or more years minimum experience working in a customer or patient facing role is helpful

Responsibilities

• You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
• You will assist donors with appointments; create or pull donor record files
• You will provide customer service to donors (external) and fellow employees (internal)
• You will maintain orderly filing system, purging records
• You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures

Benefits

• Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.
• At BioLife, while you focus on our donors, we will support you.
• We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees