Plant Sales Representative - Plant 5

Howmet Aerospace•Whitehall, MI

1d•Onsite

About The Position

This position will be located in our Plant 5, Ti-Cast and HIP Operation and is the on-site representative for an assigned customer account portfolio. This position acts as a customer service advocate, both as primary plant contact for customer specific issues and primary customer contact for plant specific issues. Key responsibilities include purchase order management, quotation management, forecast maintenance and coordination/resolution of open items associated with his/her account portfolio. The negotiation of commercial issues, as well as the formulation, maintenance and communication of key customer projects internally and externally is an important facet of this position. The Plant Sales Representative must also strive to attain and enhance customer relationships.

Requirements

BASIC QUALIFICATIONS
Bachelor's Degree from an accredited institution.
Employees must be legally authorized to work in the United States.
Verification of employment eligibility will be required at the time of hire.
Visa sponsorship is not available for this position.
Mechanical aptitude
Self-starting, detail-oriented person capable of planning and managing a portfolio of customer projects.
Strong interpersonal and negotiation skills
Ability to quickly form productive relationships so as to “get things done” both internally and at the customer

Nice To Haves

PREFERRED QUALIFICATIONS
Experience working in a manufacturing environment.
BS Degree in Business Administration, Marketing, or Management from an accredited institution.
Minimum of 1 year customer facing experience in a customer service, sales, or production control/planning role.
Must be highly proficient with Microsoft Office applications including Excel, Word and PowerPoint. MS Access and Excel Pivot Table knowledge desired.
Effective oral and written communication skills are mandatory.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Mastery of basic cost and math skills applicable to commercial transactions. Applies percentages, ratio, and analysis as required.

Responsibilities

Owner of customer portfolio.
Manages tooling forecast for assigned customer portfolio to ensure monthly targets are met.
Negotiate commercial issues that may arise.
Purchase Order Management: ensure customer PO’s are issued, assist quality and engineering with BOM issues, and make sure PO’s are booked in a timely matter.
Manage Account Receivable balances. Includes: following up on outstanding AR, coordination with Finance Department, and pull on Account Management team to assist with lagging issues.
Provide back up for non-assigned customer accounts.
Maintain and enhance customer relationships.
Fields and promptly responds to inquiries from customers regarding status of key projects, open orders, and any unresolved issues. Communication with customers could be by telephone, written correspondence, or visitation (to and/or by).
Quotation management: coordinates internal review of customer quotations and new business proposals, including initial review of project potential with Sales Support Manager; preparation of cost models with Estimator, Engineering, and Manufacturing; and preparation of a “near final” proposal for Plant Manager, Account Manager, and VP of Business Unit.
Acts as an integral part of the Business Center Team. Exercises direct responsibility for the tracking of open items, for quotation of changes to project work scope, for securing P.O. coverage, and for resolution of contractual issues delaying input or shipment of customer requirements.
May be assigned to a customer development project participating in the formulation and maintenance of detailed project plans.
Personally coordinates customer visitations and works with Business Center colleagues to develop detailed agendas for meetings.
Collaborates with plant Cost Estimator to provide cost models and detailed program background in support of long-term contract proposals/negotiations.
Prepares three-year Long-Range Plan and Annual Budget for assigned portfolio utilizing based-line data provided by Group Sales meshed with their program/part specific knowledge.
Participates/assists in business plan and budget preparations for Business Center.