Planning Team Member - Weekends

Lowes•Plainfield, CT

About The Position

The RDC Planning Team Member is primarily responsible for prioritizing work for Operations to get the product to the stores. This includes planning what product is received into the facility to ensure inventory is stocked and readily available for the stores. The Planning Team Member allocates inventory to shipments based on priority so that all stores are appropriately stocked for customers. This role also answers all store questions regarding shipment dates of product.

Requirements

High School or GED General Studies

Nice To Haves

Post Secondary Education Related Field Experience in a customer service role
Experience using troubleshooting processes to resolve problems
Experience in distribution center operations
Experience with software applications such as Excel, Access or data management system (Lowe’s DMS preferred)
Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time

Responsibilities

Works safely while performing tasks and using equipment (e.g., uses proper lifting techniques for handling products, warns other associates when moving into high traffic path, maintains safety zone around equipment)
Responds to calls and/or emails from stores requesting information on shipments (e.g., special order sales (S.O.S) or store order express (S.O.E.))
Prepares labels for associates picking products to be shipped; prints and distributes labels
Creates receiving schedule and PO packets for the receiving operations team; includes purchase orders, labels and any necessary notes regarding the inbound trailer or product utilizing the Priority Reporting and in-stock levels at stores
Allocates demand to meet store needs
Allocates S.O.E (warehouse/store order express) and S.O.S orders to ensure they are shipped by targeted date; checks these orders frequently
Communicates to stores any inventory discrepancies for S.O.E. orders; allows stores to communicate with customer on product status
Prepares shift turn-over documentation
Processes non-stock demand received at facility
Processes and monitors all special requests communicated through corporate team
Performs basic maintenance on printers (e.g., loads labels, changes toner, removes jams)
Monitors waves (i.e., OXD and picking) and communicates any concerns to Planning Supervisor
Allocates and monitors Direct to Customer (DTC) and Transfer Orders
Monitors onsite and offsite storage trailers for demand needs
Monitors and processes idle demand daily