Planner, Special Events

Royal Caribbean Cruises Ltd•Miami, FL

1d•Onsite

About The Position

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Sales Team has an exciting career opportunity for a full time Planner, Special Events reporting to the Manager, Brand Events. This position will be working onsite from Miami. Position Summary: Working in conjunction with the Manager, Events, Director of Trade Marketing, Communication, Training, Support, & Sales Events, & Director of Brand Events to deliver exceptional events and achieve company objectives. Coordinating all assigned events or aspects of events from creative stage to final execution including all phases: ideation, planning, and execution, while communicating with Senior Management, shipboard personnel, land-based personnel, and/or travel partners. Event types include but are not limited to sales functions, inaugural events, global conferences, shipyard visits, advisory board meetings, national account trade conferences, regional trade conferences, brand celebrations, internal and external recognition events, charity functions and corporate and incentive meeting planning. Stays current on and drives innovative ideas through the lens of event production. Works on initiatives to propel the department forward including standardizing, automating, playbooks, and other project opportunities.

Requirements

Bachelor’s degree or Certified Event Planner (preferred)
3 years’ events experience
A combination of relevant experience, education, and/or event planning certification will be considered in lieu of the preferred requirements.
AS400 Reservation system (plus), conference tools, floor plan systems, project management
Microsoft Office proficiency—Advanced Excel (Vlookups, pivot tables, formulas) and PowerPoint required; Canva proficiency preferred.
Excellent written and verbal communication skills
Effective presentation skills for diverse audiences and settings (groups, leadership, etc.)
Innovative and creative approach
Requires up to 30% of travel, occasionally up to (20) consecutive days
Strong problem-solving skills, specifically in logistics and event planning; able to thrive under pressure, maintain enthusiasm, and high energy while meeting deadlines.
Proven ability to build and maintain positive rapport & beneficial working relationships with business partners and stakeholders.
Ability to speak and present to individuals, groups, senior leaders, internal and external audiences

Responsibilities

Responsible for project management and execution of Sales & Brand events for Celebrity Cruises, including planning, logistics, communication, and execution, with and under the direction of the Event Manager.
Plan and develop concept creation, manage timelines, source venues, and other event specifics
Maintain budgets accurately with vendor sourcing including but not limited to accommodations, transfers, catering, A/V, signage, decor, and activations.
Oversee invite list, invitation & registration process including updating invitation database and systems.
Exercise creativity when planning events including decor, technology, activations, etc., while learning from and improving upon each event experience.
Project management of events with other support departments/ vendors/ event helpers.
Manage or assist with full production of an event from load in to load out
Update or enhance procedures for Special Event tasks.
Update comprehensive databases of industry contacts, vendors and venues
Coordinate with Travel Partners, Associations, and other external groups as needed to create events from idea to execution.
Maintain ongoing communication & updates to the client/event owner/Event Manager.
Maintain records of all event aspects including financial details to ensure budget is not exceeded. Negotiate contracts with venues, vendors, etc. and manage corresponding payments and invoicing as well as accruals when needed.