Planner/Scheduler

Central Contra Costa Transit Authority • Concord, CA

271d • $69,646 - $100,948

About The Position

The Planner/Scheduler provides limited (assistant) or journey-level (associate) support across County Connection's scheduling and planning functions. This position is responsible for preparing schedules and operator assignments, gathering and reporting operational data, supporting field visits, maintaining software updates, and coordinating with other departments on scheduling documents and training. Duties include, but are not limited to: Writing full- and part-time scheduled operator assignments to optimize labor utilization and comply with County Connection policies, Amalgamated Transit Union (ATU) Memorandum of Understanding (MOU) guidelines, and labor laws. Assisting in the scheduling of all fixed-route bus service, ensuring timely and accurate production of schedules/run-cuts and related documents. Coordinating activities for annual operator bids. Coordinating, distributing, and ensuring the quality control of internal scheduling documents. Assisting with various tasks related to scheduling, run-cutting, and setting the location of bus stops, benches, and shelters. Maintaining scheduling software, including updates, data entry, and generating reports. Assisting in the analysis of system performance and developing recommendations for service improvements. Assisting in the preparation of monthly service performance reports to the County Connection Board of Directors, funding partners, and outside groups as needed.

Requirements

• Assistant level: Education equivalent to a high school diploma or GED plus one-year experience in route planning, route scheduling, data entry and analysis, database management, and/or systems support, or equivalent.
• Associate level: Education equivalent to a bachelor's degree from a four-year college or university, with major course work in transportation planning, computer science, GIS, logistics, mathematics, public administration, business administration or other related field, plus two years' experience in route planning, route scheduling, data entry and analysis, database management, and/or systems support, or equivalent.
• Related experience or training that demonstrates substantial knowledge and abilities pertinent to specific job functions may qualify for substitution of the education requirement.

Nice To Haves

• Knowledge of and experience in SQL or Oracle databases, bus operations, including differing trip patterns, day types, break time, and deadhead versus revenue service.
• National Transit Database (NTD) reporting; and the Americans with Disabilities Act (ADA).
• Knowledge of Trapeze or specialized scheduling software, and ArcGIS or other GIS software to create maps and spatial analyses for planning purposes.

Responsibilities

• Writing full- and part-time scheduled operator assignments to optimize labor utilization and comply with County Connection policies, ATU MOU guidelines, and labor laws.
• Assisting in the scheduling of all fixed-route bus service, ensuring timely and accurate production of schedules/run-cuts and related documents.
• Coordinating activities for annual operator bids.
• Coordinating, distributing, and ensuring the quality control of internal scheduling documents.
• Assisting with various tasks related to scheduling, run-cutting, and setting the location of bus stops, benches, and shelters.
• Maintaining scheduling software, including updates, data entry, and generating reports.
• Assisting in the analysis of system performance and developing recommendations for service improvements.
• Assisting in the preparation of monthly service performance reports to the County Connection Board of Directors, funding partners, and outside groups as needed.

Benefits

• Health Benefits - California Public Employee' Retirement System (CalPERS) health insurance for both active employees and eligible retirees.
• Dental - County Connection contributes 100% of premium for active employees and dependents.
• CalPERS Retirement: 2% at 60 plan or 2% at 62 plan based on the provisions of the California Public Employees' Pension Reform Act (PEPRA).
• Supplemental Retirement - Mission Square 457 supplemental retirement and ROTH plans.
• Life Insurance - County Connection contributes premium for employee.
• Paid Time-Off: Vacation and sick leave accrual; 6 holidays per year; 6 floating holidays per year.
• Additional: Vision, Colonial Life Supplemental Insurance, Healthcare and Dependent Care Flexible Spending Account (FSA), Credit Union, Employee Assistance Program, Employee Wellness Program, On-site Fitness Rooms.

What This Job Offers

• Career Level: Entry Level
• Industry: Transit and Ground Passenger Transportation
• Education Level: Bachelor's degree