Planner IV/Operation Manager

HJ Staffing • New Castle, DE

2d • Onsite

About The Position

HJ Staffing is seeking a dedicated and strategic Planner IV / Operations Manager at the Overdose Response Center (ORC). This essential role serves as the division's nerve center, utilizing near real-time data analytics to coordinate statewide responses to the opioid and overdose crisis.
Role Overview
As the Operations Branch Manager, you will lead the day-to-day activities of the ORC. You will oversee a multidisciplinary team of planners and data analysts, ensuring that outreach and partner teams are deployed effectively 7 days a week to support vulnerable communities at the neighborhood level.

Requirements

• Planning Expertise: Strong knowledge and understanding of emergency or response planning.
• Coordination Skills: Experience in multi-agency coordination and leading complex, cross-functional teams.
• Analytical Mindset: Ability to translate data and intelligence into clear, actionable operational plans.
• Leadership: Proven ability to manage staff in a fast-paced, high-stakes environment.

Responsibilities

• Team Leadership: Provide daily supervision for ORC Operations Branch staff, including Planners and Data/Intelligence Analysts.
• Operational Strategy: Collaborate with leadership to establish and refine ORC processes and procedures.
• Deployment Oversight: Develop and finalize weekly Deployment Orders and Response Plans for the Public Outreach and Response Team (PORT) and other community assets.
• Data-Driven Decision Making: Assist in analyzing data to create actionable deployment plans and compile weekly briefing plans for leadership.
• Process Improvement: Investigate planning or deployment concerns and recommend innovative solutions to the ORC Director to optimize operations.
• Crisis Response: Assist in various overdose response efforts and other duties as assigned to support the ORC’s mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed