Planned Maintenance Coordinator

GE HealthCare • Village of Pewaukee, WI

5d • Hybrid

About The Position

This role is responsible for facilitating our Vendor PM Service process from initial scheduling through paperwork collection and closure with a specific focus on 100% PM compliance and continuous improvement in the Vendor Services space. This role includes activities such as vendor touchpoints and strategic communication, vendor follow-up, data management and analysis, cross-functional collaboration to solve complex issues, and overall accountability for PM compliance metrics. This role interacts with vendors, internal Service teams as well as customer facing, biomed and sales partners and requires collaboration and the ability to build relationships. This is a hybrid role for the Pewaukee WI site that will require onsite support and will also allow for flexibility to work from home – on average 3 days onsite/2 days home office or as business dictates. All other locations that are not near a GEHC site will primarily be a remote role.

Requirements

• Bachelor’s degree; OR high school diploma and a minimum 2 years of experience in operations, field service, project management or in a process improvement/productivity role
• Excellent written and oral communication skills
• Ability to implement time-management skills in fast paced settings
• Knowledge of Microsoft applications including experience in Excel
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Nice To Haves

• Local candidate preferred for hybrid work schedule, 3 days a week onsite, 2 days home office.
• Experience with Excel pivot tables and vlookups strongly preferred
• Experience in healthcare environment is a plus
• Ability to do minor programming i.e., macros, visual basic, etc.,
• Experience with Anaplan
• Project Management experience

Responsibilities

• Facilitate Vendor PM process from scheduling to closure, ensuring on-time completion and compliance goals are met
• Identify drivers for PM/Vendor Service delivery defects and work with appropriate teams to ensure mitigating and preventative actions are taken
• Facilitate communication between field teams, vendor, and offshore teams on PM/Vendor service performance
• Support Vendor Operations Manager on various reports to ensure data accuracy in service management system and all service delivery tools
• Identify process gaps and/or improvement opportunities, and provide solutions and/or alternatives
• Implement quality improvements to enhance internal and external customer experiences
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization
• Identify and report any personal quality or compliance concerns immediately to the Quality Organization
• Ensure timely closure
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps and providing solutions when possible

Benefits

• GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
• GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees