Plank House Restaurant Server

CEDCO: The Mill Casino Hotel & RV Park and Tribal One/ORCA Communications-posted 2 months ago
North Bend, OR
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At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Create memorable dining experiences by delivering warm, knowledgeable, and efficient service in a lively, fast-paced setting. Servers act as trusted guides by anticipating needs, showcasing the menu, and ensuring every guest feels valued from arrival to farewell.

  • Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
  • Provide attentive, polished service with confidence in all food, wine, beer, and spirit offerings.
  • Welcome guests with genuine enthusiasm, setting the stage for a fun and elevated experience.
  • Take precise food and beverage orders, enter them accurately into the POS, and coordinate smooth, timely delivery from kitchen and bar.
  • Maintain tables with care throughout the meal; pre-bussing, resetting, and supporting overall cleanliness and ambiance.
  • Stay a step ahead by monitoring pacing, refilling beverages, and offering thoughtful suggestions or pairings.
  • Manage billing and payments with accuracy, professionalism, and discretion.
  • Complete side work with pride, including stocking stations, polishing glassware and silverware, and keeping sections guest-ready.
  • Pitch in with bussers, hosts, and fellow servers to keep the floor humming smoothly during busy periods.
  • Grow your craft by staying current on food trends, beverage knowledge, and evolving service techniques.
  • Jump in where needed to support the team and keep things running smoothly.
  • Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
  • Minimum one (1) year of prior serving experience in a full-service dining restaurant.
  • Valid OLCC permit and Food handler's permit required at or upon employment.
  • Strong knowledge of wine, beer and cocktails or the ability to learn quickly.
  • Ability to multi-task and remain calm under pressure in a high-volume setting.
  • Excellent interpersonal communication and team work skills.
  • Must meet health and sanitation standards at all times.
  • Ability to follow directions.
  • Comfortable communicating clearly and positively with both guests and teammates.
  • Must pass and remain in compliance with background check and drug free workplace policies.
  • Comprehensive health care benefit
  • Generous time off policy
  • 401-K retirement with 4% company match
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