Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Position Purpose: Oversee operations for multiple support functions, including configuration, claims support services, provider relations, call center and field operations. This role is based out of Missouri. Perform duties as chief liaison between the business unit and Corporate policies & standards. Develop operational vision, objectives and policies and procedures to support the overall strategic plan for the business unit. Ensure cost effective, client-responsive programs are developed and maintained, identify improvement opportunities and oversee successful implementation of those changes throughout shared services. Identify operational efficiencies, meet regulatory and client expectations and develop a “best practice” approach for all operations. Responsible for achieving business unit financial targets and requirements based on service level, state, compliance and contractual agreements. Oversee new system and product implementations for assigned areas. Assess organizational strengths and weaknesses to recommend enhanced operating model.