Plan Chief Operating Officer - Fidelis
About The Position
Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Position Purpose: Oversee operations for multiple support functions, including configuration, claims support services, provider relations, call center and field operations. Perform duties as chief liaison between the business unit and Corporate policies & standards. Develop operational vision, objectives and policies and procedures to support the overall strategic plan for the business unit. Ensure cost effective, client-responsive programs are developed and maintained, identify improvement opportunities and oversee successful implementation of those changes throughout shared services. Identify operational efficiencies, meet regulatory and client expectations and develop a “best practice” approach for all operations. Responsible for achieving business unit financial targets and requirements based on service level, state, compliance and contractual agreements. Oversee new system and product implementations for assigned areas. Assess organizational strengths and weaknesses to recommend enhanced operating model.
Requirements
- Bachelor's Degree in Business Administration, Healthcare Administration or related field required.
- 10+ years in Business Administration, Healthcare Administration or related field required.
- Must reside in and/or relocate to NYC area.
Nice To Haves
- Master's Degree preferred.
Responsibilities
- Oversee operations for multiple support functions, including configuration, claims support services, provider relations, call center and field operations.
- Perform duties as chief liaison between the business unit and Corporate policies & standards.
- Develop operational vision, objectives and policies and procedures to support the overall strategic plan for the business unit.
- Ensure cost effective, client-responsive programs are developed and maintained, identify improvement opportunities and oversee successful implementation of those changes throughout shared services.
- Identify operational efficiencies, meet regulatory and client expectations and develop a “best practice” approach for all operations.
- Responsible for achieving business unit financial targets and requirements based on service level, state, compliance and contractual agreements.
- Oversee new system and product implementations for assigned areas.
- Assess organizational strengths and weaknesses to recommend enhanced operating model.
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- a flexible approach to work with remote, hybrid, field or office work schedules
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
5,001-10,000 employees
