Placement Specialist, Commercial

MarshBerry•Richmond, VA

18h•Hybrid

About The Position

FirstChoice, a MarshBerry Company, is seeking a Placement Specialist, Commercial to join its team in Richmond, Virginia. The company fosters a people-first, fast-paced, and collaborative culture with opportunities for growth. MarshBerry values client trust and provides an environment for employees to learn, improve, and achieve career goals, offering competitive benefits, hybrid work schedules, new challenges, and learning experiences. The Placement Specialist will be responsible for marketing, quoting, and binding new business, building and maintaining relationships with members and carrier underwriters, serving as a liaison between members and insurance carriers, and providing excellent service to all FirstChoice members and partners. This is a hybrid position based out of the Richmond, VA office, requiring onsite work Monday through Thursday with the option to work remotely on Fridays. The role reports directly to the Risk Placement Manager.

Requirements

Bachelor’ Degree in Finance, Business, or other related field or the equivalent of 8+ years’ experience in commercial insurance.
Minimum of 5 years’ experience in commercial lines insurance.
P&C license required.
Proficient with technology: CRM, Microsoft Word, Excel, and Power Point.
In depth knowledge of insurance coverages and carriers.
Drives for results: Consistently meets or exceeds expectations. Ensures timely and accurate completion of all assignments and projects. Pushes through challenges to achieve quantifiable results.
Customer service: Consistently demonstrates a “customer first” attitude. Ensures the customer has a complete and satisfactory experience in terms of products/services rendered and questions/concerned addressed.
Communication: Conveys information clearly and concisely in written and verbal form. Listens attentively to others and responds based on information received.
Prioritization: Organizes job duties. Meets deadlines. Aligns projects and tasks with corporate objectives. Ensures work being completed aligns with successful achievement of corporate, departmental, and team goals and deadlines issued.
Process oriented: Consistently follows procedures to ensure accurate completion of tasks. Utilizes data when making decisions and to identify inefficiencies and/or inaccuracies of standard operating procedures and makes suggestions for improvement.
Collaboration: Proactively seeks opportunities to work with peers and be part of a team. Capable of completing a task or project in conjunction with others. Appropriately includes others in the decision-making process.
Confidentiality: Maintains privacy of proprietary information in internal and external communications.
Accountability and Responsibility: Willingly accepts responsibility for the results of one's actions or behaviors. Explicitly claims ownership of, takes action, and answers for consequences, both positive and negative.
Integrity: Upholds the highest ethical standards in one's behaviors and activities.
Ability to lift up to 25 pounds.

Nice To Haves

Additional insurance designations or licenses are a plus.
Knowledge of Applied Epic is a plus.

Responsibilities

Review new business submissions and triage appropriately.
Identify the best opportunities as well as accounts to decline due to class of business, insufficient lead time, E&S or non-standard business, etc. within established procedures and timeline.
Market new and renewal business based on the applicant’s risk profile and geographic location.
Prepare carrier-generated proposals and communicate results to members.
Proactively develop relationships with members in the assigned territory.
Work with Regional Sales Directors/Regional Sales Leaders to identify and capitalize on cross-sell opportunities.
Maintain knowledge of basic underwriting skills, insurance regulations, best practices, and carrier appetites.
Educate agents and insureds regarding insurance coverages, needs, and pricing.
Maintain a suspense system to proactively follow-up on quotes, member correspondence, and any outstanding items to bind policies and successfully close new business.
Maintain electronic files in an orderly manner as prescribed in the FirstChoice standard operating procedures.
Provide timely, courteous, and professional customer service to all FirstChoice members and partners.
Contribute to individual and team written premium goals.
Other special projects, tasks, or duties as assigned by Management.