PJTT Operations Associate

Methodist Healthcare Ministries of S. Tx•San Antonio, TX

37d•Hybrid

About The Position

The Prosperemos Juntos | Thriving Together (PJTT) Operations Associate will strengthen operational consistency, improve data integrity, and enable innovation within the PJTT team by standardizing and improving documentation processes and ensuring accurate, timely, and reliable data entry. They will be responsible for establishing and maintaining PJTT dashboards as well as coordinating evaluation efforts to strengthen storytelling and deepen PJTT’s impact. The PJTT Operations Associate strengthens operational consistency and accountability across all PJTT phases by establishing documentation standards, ensuring data integrity, and increasing visibility into performance trends that inform strategic decision-making.

Requirements

Bachelor’s degree in social/behavioral sciences, Public Health, or related field
2 years of experience in performance improvement or evaluation work.
Commitment to health equity and community driven approaches.
Passion to create change that leads to better lives and healthier communities.
Ability to facilitate diverse teams and complex projects. Critical thinking skills related to project scope and approach.
Ability to adapt rapidly to changing priorities, objectives, and situations.
Ability to think strategically and analytically about social, economic, cultural, and political issues affecting a community. Analyze, understand and communicate secondary data sets.
Solid relationship management skills enhancing internal organizational relations and external interactions.
Ability to work in a changing environment and as part of a team, taking on tasks at all levels.
Must be able to demonstrate working knowledge of the Internet, Outlook, PowerPoint, Word, Excel, and PowerPoint. Able to customize toolbars, import and insert graphs, embed Excel data, etc. Ability to work, communicate, and collaborate in virtual settings through Zoom and MS Teams.
Will be required to learn and demonstrate competency with Fluxx grants management database.

Nice To Haves

Experience with a grants management database.
Experience working with administration or management with community-based organizations or philanthropic organizations.
Experience in data visualization, generating charts, infographics and other tools that effectively communicate data and engage audiences.
Prefer fully bilingual, English and Spanish.

Responsibilities

Establish, maintain, and continuously improve a database of PJTT coalitions using Fluxx to ensure organized, accessible documentation (30%)
Coordinate evaluation efforts across all PJTT phases to deepen impact, strengthen storytelling, and inform improvement processes (20%)
Compile and analyze information to support assessment, evaluation, and reporting about the progress of community coalitions and PJTT toward key metrics, using both quantitative and qualitative data (10%)
Establish, maintain, and continuously improve PJTT dashboards to increase transparency and demonstrate impact (10%)
Develop presentations and/or reports to enable data-driven decision-making, including but not limited to key performance indicators (KPIs), PJTT annual goals, materials for the PJTT Shared Leadership team, and updates to the MHM Board (10%)
Implement quality assurance checks across funding awards, contracts, and reporting on a regular basis to ensure accurate, timely, and reliable data (5%)
Facilitate automation whenever possible to standardize processes and enable innovation (5%)
Monitor adherence to documentation and reporting standards and proactively flag trends or inconsistencies to PJTT leadership. (4%)
Partner with supervisors to strengthen accountability systems, surfacing performance visibility gaps and recommending corrective actions. (3%)
Identify early indicators of overload, documentation drift, or evaluation inconsistency and recommend structural or workflow adjustments to maintain performance integrity. (3%)