The Customer Service Representative role involves direct interaction with customers through various channels including telephone, electronic communication, and face-to-face interactions. Representatives are expected to have a thorough knowledge of the menu and to handle customer inquiries and complaints effectively. The position also includes responsibilities such as assisting in food preparation and maintaining cleanliness in the store. Training and orientation will be provided on the job, ensuring that all representatives are well-equipped to perform their duties.
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Number of Employees
5,001-10,000 employees