Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -
Learn Your Position Inside and Out and Own the Guest Experience Everyday
Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
Always Puts Customer Needs First
Promote Positive Restaurant Culture (Live Life Unboxed!)
Delivers on Pizza Hut Service Principals
(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
Deliver High Customer Satisfaction Results
Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
Completes Cleaning Duties and Sidework Daily
Provides Excellent Customer Service on Telephone Calls
Cleans and Washes Dishes
Assist with Food Preparation and Ready 4 Customer Practices
Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
Other Duties as Assigned
Be A Customer Maniac! - Role Specific
Passion for Customer Service
(Shoulder 2 Shoulder and Learning Zone Courses Completed)